IBM Recruitment 2021. IBM recruiting Any Graduate /Any Postgraduate for Associate/Senior Associate -(Technical) and issued online Job notification to accept Applications. Interested and eligible candidates can fill the Job application form in online with Education and personal details and submit application along with resume.IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.. Eligibility for the Associate/Senior Associate -(Technical) as follows.
Vacancy summary details :
- Company Name: IBM
- Location :Bangalore
- Post Name: Associate/Senior Associate -(Technical)
- Qualification: Any Graduate /Any Postgraduate
- No of Vacancies:Not Disclosed
- Details of Salary:Not Disclosed
- Opening date for online Application: 09/06/2021
- Mode of application :Online
- Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam
Job Description/Skills Required
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Providing remote Infrastructure support delivery and performing problem cause analysis
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution
- Providing direct technical assistance to customers via phone, email, and chat.
How to Apply :
Step 1: Click on below link and you will be redirected to Career Page of Recruiting Company or Career portal.
Step 2. Register on Career Page of the Company or Career Portal by giving log in IBM Credentials and other personal or education details .
Step 3.Upon successful registration .User need to log in with IBM Credentials.
Step 4.Once logged in, User need to fill the all relevant personal ,educational , Work experience details ,attach resume and submit application form.