Wipro hiring B.Com,BBA,M.Com,MBA with 0-5 years experience for Associate/ Analyst International Voice Proces (UK Insurance and Pension) position at Gurgaon.Wipro (stylized in lower case as wipro) is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
Roles and Responsibilities:
Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
Adhere compliance and generate control reports.
Generate statutory reporting per country requirement.
Audit Management – Active participation in internal/external audits.
Escalationmanagement
Generating scheduled/ ad-hoc reports
Trainable Skills:
Neutral Voice and Accent and call management
UK Saving and Retirement Industry Skills
Process Knowledge
Education Skills
Only Non-Tech graduate – BA/B.Com/B.Sc (non-technical), BBA/ BCA/ MA, M.Com, part time MBA. (B.Tech/M.Tech/Full Time MBA-are not eligible)
