Genpact hiring B.Com Graduates with 03-08 years experience for Accounts Receivable Manager position at Noida,Delhi.We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast paced business environment.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage.
Responsibilities•
Collaborating working with cross functional teams
• Identify and resolve customer queries & disputes
• Should have Billing experience
• Should be able to understand the issues raised by the team and getting them resolve
• Provide support for all Dispensing RMA requests
Manage incoming RMA requests for strategy, creation, processing and validation
Analyze data according to RMA protocol and provide results to Sales
• Coordinate and create de-implementation timelines
Coordinate scheduling of physical pick up with logistics
• Systematically terminate the billing of returned units once the unit(s) are physically returned
Determine if the return request should follow RMA protocol or CSO protocol • Escalate nonstandard return requests for approval
Communicate and properly set the expectation of when billing will cease for a return order
• Maintain current knowledge of Dispensing business strategy and contracting practices, policies and procedures including but not limit to the following: o sales cycle o installation and applicable implementation procedures o billing/revenue management o system and transactional procedures
• General understanding of capital equipment revenue recognition guidelines and accounting principles
. • Proactively manage and prioritize work within your queue to effectively execute on daily operations
• Track and report on pending workload
Participate in departmental goal-setting and seeing through to completion
• Participate in peer training and peer review activates as needed
 Drive On 28th Feb 2024 For Accounts Receivable Manager){kind=link}
 Drive On 28th Feb 2024 For Accounts Receivable Manager){kind=link}