Wipro Walk-In Drive 2025 – Customer Service Representative (International Voice Process) – 50 Openings in Gurgaon
Looking to begin or grow your career in international customer service? Wipro Ltd. invites enthusiastic candidates for a Walk-In Interview for the Customer Service Representative – Voice Process role in Gurgaon.
📍 Walk-In Drive Details
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Date: 15th May 2025
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Time: 12:00 PM – 2:00 PM
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Venue: Wipro Ltd, Building 2, Candor Techspace, Sector 48, Tikri, Gurgaon – 122001
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Contact Person: Yatharth Srivastava
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Openings: 50
🧾 Job Overview
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Role: Customer Service Representative – International Voice Process
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Experience: 0 to 3 years (Freshers welcome)
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Salary: ₹2 – ₹3.5 LPA
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Location: Gurgaon
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Employment Type: Full Time, Permanent
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Industry: IT Services & Consulting
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Work Mode: 5 Days from Office (Both-side transport provided)
🛠️ Roles & Responsibilities
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Handle inbound international customer service calls.
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Deliver first-call resolution while meeting SLAs (customer satisfaction, response time, etc.).
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Maintain quality in calls, chats, and email support.
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Ensure accurate documentation and follow-ups.
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Identify and support process improvements.
✅ Eligibility Criteria
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Education:
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UG: B.A, B.Com, BBA, B.Sc, BCA, BHM, BAMS, BHMS (Any Specialization)
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Note: Full-time MBA, BE, and B.Tech graduates must have at least 6 months of BPO experience.
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Experience: 0–30 months
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Skills:
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Excellent English communication
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Basic computer and MS Office proficiency
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Willingness to work in rotational 24×5 shifts
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💼 Why Join Wipro?
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Fast-growing career with defined growth roadmap
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Performance-based incentives
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Work-life balance with 5-day work week
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Learning & development programs
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A collaborative environment with world-class professionals
📧 How to Apply
Interested candidates can walk in on 15th May or share their resume at:
✉️ Email: yatharth.srivastava1@wipro.com
Subject Line: Application for CSR – Voice Process
