NTT DATA, Inc. is a global leader in IT services, consulting, and business process outsourcing, serving clients across more than 50 countries. Renowned for its innovation, customer-centric approach, and digital transformation expertise, NTT DATA offers excellent career opportunities for professionals in sales, customer service, and business operations. The company is conducting a Walk-in Drive for International Sales Process roles at its Gurugram office.
Job Highlights
| Details | Information |
|---|---|
| Company | NTT DATA, Inc. |
| Job Role | International Sales Process |
| Department | Sales & Business Development |
| Role Category | Sales Support & Operations |
| Employment Type | Full-Time, Permanent |
| Experience | 0–5 Years (0–10+ years may be considered based on role fit) |
| Openings | 40 |
| Job Location | Gurugram |
| Walk-in Date | 2nd July 2026 |
| Interview Time | 12:00 PM – 6:30 PM |
| Contact Person | Jeeluf Pandita |
Key Responsibilities
- Drive sales targets while ensuring SLA and KPI compliance.
- Monitor team productivity and operational performance.
- Prepare daily and weekly reports and performance dashboards.
- Coordinate hiring, onboarding, and employee training activities.
- Ensure adherence to client guidelines and business processes.
- Handle client interactions, reviews, and escalation management.
- Implement process improvements and effective sales strategies.
- Improve operational efficiency, quality, and customer satisfaction.
Eligibility Criteria
- Any Graduate.
- 0–10+ years of experience in BPO or Sales Operations.
- Freshers with excellent communication skills and a strong interest in international sales may apply.
- Experience in International Voice Process is preferred.
- Telecom sales experience will be an added advantage.
Required Skills
- International Sales
- Sales Operations
- International Voice Process
- Team Management
- Client Relationship Management
- Sales Strategy
- KPI & SLA Management
- Reporting & Dashboard Analysis
- Communication & Stakeholder Management
- Problem Solving and Conflict Resolution
Key Performance Indicators (KPIs)
- Revenue and sales target achievement.
- SLA compliance.
- Attrition and employee retention.
- Client Satisfaction (CSAT).
- Operational productivity and cost efficiency.
Walk-in Venue
NTT DATA, Inc.
Candor Tech Space, Tower 7, 4th Floor,
Sector 48, Gurugram, Haryana
Documents to Carry
- Updated Resume
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
- Passport-size Photographs
Important Note
- Freshers and experienced professionals are welcome to attend the walk-in drive.
- Candidates with International Voice Process or Telecom Sales experience will have an added advantage.
- Carry all required documents for a smooth interview process.
