HDFC Life Walk-in Drive on 23rd Oct 2025

💼 HDFC Life Walk-in Drive 2025 | Senior Associate – Branch Operations | 23rd October | Chennai (T. Nagar)

Job Overview

Company: HDFC Life Insurance
Role: Senior Associate – Branch Operations
Experience: 1 – 3 years
Salary: Not Disclosed (Best in Industry)
Job Location: Chennai (T. Nagar)
Walk-in Date: 23rd October 2025
Time: 10:00 AM – 2:00 PM
Venue:
HDFC Life Insurance
2nd Floor, ASVN, ASV Ramana Towers,
37/38, Venkatanarayana Road, CIT Nagar East,
T. Nagar, Chennai, Tamil Nadu – 600017
📞 Contact: Sreekanth / Nitya

🏢 About HDFC Life

HDFC Life is one of India’s leading private life insurance companies, offering a wide range of individual and group insurance solutions.
With over 380+ branches across 900+ cities, HDFC Life is known for its strong customer service, innovation, and digital transformation in the insurance space.

This is a great opportunity for professionals looking to build a long-term career in insurance operations, customer support, and backend management.

🎯 Purpose of the Role

The Senior Associate – Branch Operations is responsible for providing customer service, handling backend operations, and ensuring smooth branch functioning, including new business processing, policy servicing, and customer retention.

📋 Key Responsibilities

🧍‍♀️ Customer Relationship & Service:

• Interact with internal and external customers to resolve queries and requests

• Handle complaints and ensure timely resolution

• Manage front-desk service for policyholders and partners

📝 New Business Processing:

• Scrutinize and process new business applications

• Create client IDs and handle payments

• Maintain rejection logs and compliance documentation

📑 Policy Servicing:

• Process policy servicing transactions (COA, refunds, undelivered documents, etc.)

• Coordinate with the HUB for same-day processing

• Maintain registers, files, and reports

⚖️ Claims Assistance:

• Assist in collecting claim documents and conducting field visits if required

• Follow up with the claims department for processing and payouts

📊 Business Retention & Persistency:

• Conduct revival calls for lapsed policies

• Work closely with sales teams to reduce surrenders or withdrawals

• Visit customers to encourage policy reinstatement

🌱 Lead Generation:

• Engage with walk-in customers for repurchase opportunities

• Update systems, allocate leads, and follow up for closures

🎓 Eligibility Criteria

• Education: Minimum Graduate (Any Stream)

• Experience: 1–3 years in Operations / Customer Service / Backend (preferably Insurance or Banking)

• Age: 28 – 38 years

• Skills Required:

  • Strong communication & coordination skills

  • Proficiency in MS Office (Excel, Word, Outlook)

  • Customer service orientation and attention to detail

🗓️ Walk-in Interview Details

📅 Date: 23rd October 2025
🕙 Time: 10:00 AM – 2:00 PM
📍 Venue:
HDFC Life Insurance,
2nd Floor, ASVN, ASV Ramana Towers,
37/38, Venkatanarayana Road, CIT Nagar East,
T. Nagar, Chennai – 600017
👥 Contact: Sreekanth / Nitya

🌟 Why Join HDFC Life?

• Join one of India’s most reputed life insurance brands

• Opportunity to grow in branch operations & customer service

• Strong learning culture and internal growth opportunities

• Work-life balance and professional development support