HCLTech Mega Walk-In Drive 2026 | International Voice Process | Chennai
HCLTech is conducting a Mega Walk-In Drive for Freshers in Chennai for the position of Process Associate – International Voice Process. The opportunity is suitable for 2025 and 2026 Arts & Science graduates with strong communication skills and willingness to work in US shifts. The role supports customer operations in the Healthcare domain through voice, email and chat channels.
Job Details
| Particular | Details |
|---|---|
| Company | HCLTech |
| Position | Process Associate |
| Process | International Voice Process |
| Role Category | Voice / Blended |
| Industry | BPM / BPO |
| Department | Customer Success / Service & Operations |
| Experience | 0–1 Years / Freshers |
| Location | Chennai – Navalur / Sholinganallur |
| Shift | US Shift |
| Openings | 80 |
| Employment Type | Full Time, Permanent |
Eligibility Criteria
- Freshers from the 2025 and 2026 pass-out batches can apply.
- Arts & Science graduates only.
- Bachelor’s degree in Arts or Science disciplines.
- Strong verbal and written communication skills.
- Willingness to work in US shifts.
- Good customer-service orientation and problem-solving ability.
- Basic computer and data-management skills.
Not Eligible
The listing specifically excludes:
- BE / B.Tech
- M.Sc IT
- MCA
- M.Tech
- IT-related Engineering Graduates
Key Responsibilities
The Process Associate will support customer operations in the Healthcare domain and handle:
- Customer queries through voice, email and chat channels.
- Providing accurate information and maintaining a positive customer experience.
- Entering, updating and managing customer information across systems and databases.
- Troubleshooting customer concerns and providing appropriate resolutions.
- Escalating complex issues when required.
- Following process guidelines, quality standards and compliance requirements.
- Supporting continuous improvement and operational efficiency initiatives.
Required Skills
- Excellent verbal and written communication.
- Customer-focused approach.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment.
- Good analytical and organizational skills.
- Basic computer proficiency.
- Ability to work in US shifts.
Walk-In Interview Details
| Particular | Details |
|---|---|
| Walk-In Date | 5th October 2026, Monday |
| Time | 10:30 AM – 2:00 PM (as shown in the poster/listing header) |
| Venue | ETA-3, Sandhiya Infocity, Near Vivira Mall, Chennai |
| Location | Navalur / Sholinganallur, Chennai |
| HR SPOC | Aswini A |
| Company | HCLTech |
| Openings | 80 |
Note: The detailed job description also mentions 10:00 AM – 2:00 PM, while the “Time and Venue” section states 10:30 AM – 2:00 PM. Candidates should verify the reporting time with the HR SPOC before attending.
How to Apply
Eligible candidates can attend the walk-in interview with an updated resume.
HR SPOC: Aswini A
Recruitment Summary
HCLTech Walk-In Drive 2026
Role: Process Associate
Process: International Voice Process
Experience: Freshers / 0–1 Year
Eligibility: 2025 & 2026 Arts and Science Graduates
Shift: US Shift
Location: Chennai – Navalur / Sholinganallur
Openings: 80
Date: 5 October 2026
Time: 10:30 AM – 2:00 PM
Venue: ETA-3, Sandhiya Infocity, Near Vivira Mall, Chennai
HR Contact: Aswini A
