Are you passionate about content and have a strong command over the Hindi language? Genpact, a global leader in business process outsourcing, is hosting a Walk-In Drive on 28th January 2025 in Patna for the role of Content Moderator (Hindi). Whether you’re a fresher looking for your first job or an experienced professional looking to make a career change, this is the perfect opportunity to join a dynamic and innovative team at one of the world’s top BPO companies.
Job Overview:
Genpact is seeking individuals for the position of Content Moderator (Hindi) to ensure that online content meets quality standards and aligns with company guidelines. If you have an eye for detail, excellent language skills, and an interest in digital content, this role could be a great fit for you.
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except law)
- ONLY Freshers are eligible
- Candidate should be able to Read/speak/comprehend in Hindi and English languages
Preferred qualifications
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
