Are you a recent graduate looking for an exciting opportunity to kickstart your career? HCLTech, one of India’s leading IT service providers, is hosting a Walk-In Drive on 25th January 2025 for freshers interested in non-IT roles. This is a fantastic opportunity for individuals passionate about working in a dynamic and growth-oriented environment. Whether you’re a graduate in commerce, arts, or any other discipline, HCLTech offers a platform for you to shape your career.
Job Overview:
HCLTech is inviting freshers to apply for non-IT roles across various departments. The Walk-In Drive is a great chance for candidates to meet the HCLTech recruitment team in person, explore different career paths, and get immediate feedback. If you are eager to work with a global leader and be part of cutting-edge projects, HCLTech is the place for you.
HCL is hiring for Fresher’s (Email Support) –
Designation: Process Associate (Fresher)
Eligibility: Any graduate, except BTech, BCA, MTech, or MCA degree, are not eligible.
Work Location: Client Site, Unitech Signature Tower, Gurgaon
Shifts: 24×7, 5 days working, 2 days off (Rotational offs)
Cabs: Yes, Chargeable
Walk-In Date : 25th January 2025
Walk-In Address: HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022
Time: 11:00 AM to 5:00 PM
Contact Person: Tanya / Aman
Please carry two copies of your resume.
Job Description:
Type of Requirement: Email Support (Excellent Written & Verbal Communication is a must)
Required Skills:
- Excellent fluency in the English language, both written and spoken.
- Driven to deliver an excellent customer experience through resolutions and adherence to response times.
Skills Set Required:
- Excellent English written communication skills (MUST HAVE)
- Strong email writing skills with a focus on customer service.
- Ability to solve customer queries via email.
Job Responsibilities:
- Use deductive reasoning to make sound business decisions.
- Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions.
- Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency.
- Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow.
- Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies.
- Learn and process all products offered in the logo.
Key Skills:
- Team-oriented and a collaborative team player.
- Situational/contextual awareness with the ability to understand the impact of ones work.
- Excellent critical and analytical thinking abilities.
- High attention to detail and professionalism.
- Proactive, self-motivated, and able to work with minimal supervision.
- Strong decision-making and problem-solving skills, committed to resolution and compliance.
- Excellent organizational, time, and workflow management skills.
Note: BTech, BCA /MTech, MCA candidates are not eligible.
