HDFC Bank is one of India’s largest private sector banks, offering a wide range of financial services including retail banking, loans, credit cards, and digital banking solutions.
Established in 1994, HDFC Bank is known for its strong customer service, advanced banking technology, and consistent growth, making it a top choice for banking careers in India.
Job Description
Job Title
Customer Service Executive (Phone Banking Process)
Department
Customer Success, Service & Operations
Industry
Banking
Employment Type
Full-Time, Permanent
Job Location
Mumbai (All Areas)
Roles & Responsibilities
- Handle customer queries through phone banking (voice process)
- Understand customer requirements and provide suitable solutions
- Resolve issues related to banking services
- Maintain high customer satisfaction
- Follow banking processes and compliance standards
Eligibility Criteria
- Qualification: Any Graduate
- Experience: 0 – 3 years (Freshers eligible)
- Good communication skills required
- Customer service orientation
Key Skills Required
- Communication Skills
- Customer Handling
- Banking Process Knowledge (basic)
- Problem Solving
Salary & Benefits
- Salary: Not Disclosed
- Opportunity to work in a leading bank
- Career growth in banking sector
Selection Process
- HR Interview
- Communication/Voice Round
- Final Selection
Walk-In Details
- Dates: 1 April – 7 April
- Time: 9:30 AM – 4:00 PM
- Venue:
HDFC Bank Ltd.
5th Floor, Akruti Business Port
Road No. 13, MIDC
Opp. Tunga Paradise, Marol
Andheri East, Mumbai – 400093 - Contact Persons:
Laxmi Singh / Jayesh Kotian
Important Instructions
- Carry updated resume & ID proof
- Dress in formal attire
- Freshers are welcome
Note
HDFC Bank does not charge any fees for recruitment. Beware of fraudulent job offers.
