Accenture Walk-In Interview – Customer Support Role (International Voice – UK Shift) | Hyderabad | 15th October 2025
Looking for an exciting career opportunity in customer support and BPO? Accenture is conducting a walk-in interview on 15th October 2025 in Hyderabad for the role of Customer Support – International Voice Process (UK Shift). This role is perfect for professionals with 1 to 6 years of experience in international voice operations.
Job Details:
- Company: Accenture
- Position: Customer Support (International Voice – UK Shift)
- Experience: 1 – 6 Years
- Location: Hyderabad
- Interview Date & Time: 15th October 2025, 10:00 AM – 4:00 PM
- Venue: HDC5, Divyasree Tech Park Contractors Pvt. Ltd, Lanco Hills Technology Park (P) Ltd, IT/ITES SEZ, Sy. No. 201/Part, Manikonda (V), Ranga Reddy, Hyderabad-89
- Contact Person: Siva / Rajesh
- Shift: UK Shift
- Perks: Two-way cab facility, Full-Time Permanent Role
Roles and Responsibilities:
- Handle and resolve customer queries, complaints, and escalations efficiently.
- Close faults and complaints within SLAs, maintaining service excellence.
- Transform customer support into a value-generating service for the organization.
- Solve routine problems using precedent and guidelines, and take detailed instructions on new tasks.
- Interact primarily within the team and with direct supervisors.
- Work as an individual contributor in a team-oriented environment.
- Note: This role may require rotational shifts.
Desired Candidate Profile:
- Adaptable, flexible, and results-oriented.
- Strong problem-solving skills and ability to perform under pressure.
- Quick learner with agility and focus on delivering results.
- Graduate in any discipline.
- 1-6 years experience in International Voice Process roles.
Why Join Accenture Hyderabad?
- Permanent employment with a global IT & consulting leader.
- Opportunity to work on international customer support processes.
- UK Shift with cab facility ensures comfortable commute.
- Enhance your skills in customer service, problem-solving, and escalation management.
