WNS Hiring | Walk-In Drive| 25th November 2025

💼 Assistant Manager – Operations | WNS Hiring | Walk-In Drive | Pune | 25th November 2025

Looking to step up in your career within BPM/BPO operations? Here’s an exceptional opportunity!
WNS Global Services, a globally recognized BPM leader, is hiring for the role of Assistant Manager – Operations in Pune (Magarpatta/Viman Nagar) through a Walk-In Drive.

If you have strong operational management experience, leadership skills, and a passion for delivering service excellence, this role is for you!

📍 Walk-In Interview Details

Company: WNS Global Services
Role: Assistant Manager – Operations
Experience Required: 5–10 Years
Location: Pune (Magarpatta / Viman Nagar)

📅 Interview Date: 25 November 2025
⏰ Time: 11:00 AM – 2:00 PM

📍 Venue:
WNS Global Services,
Opposite Hyatt Regency,
Weikfield IT Citi Info Park,
Viman Nagar, Pune – 411014

📩 Contact Email: candice.borges@wns.com

🧾 Mandatory Documents to Carry:

✔ Updated Resume
✔ Government ID Proof
✔ Passport size photograph (recommended)

🏢 About WNS

WNS (Holdings) Limited (NYSE: WNS) is a global leader in Business Process Management (BPM) with 44,000+ employees and 400+ clients worldwide. The company powers digital transformation across industries including:

• Travel

• Insurance

• Banking & Financial Services

• Retail & CPG

• Healthcare

• Logistics

• Utilities

• Manufacturing

• Customer Lifecycle Services

WNS delivers world-class solutions with technology, analytics, AI, automation, and domain expertise.

👔 Job Responsibilities

• Lead and manage a team while ensuring operational efficiency

• Review SOPs and process documentation for compliance and improvements

• Ensure adherence to Australian regulatory frameworks

• Deliver performance metrics including productivity, TAT, quality & recovery rates

• Maintain compliance with internal controls, policies & security standards

• Monitor service delivery agreements and KPIs

• Set priorities, manage escalations, and drive service excellence

• Support internal and external customer operations in alignment with business requirements

• Ensure high-quality customer handling and process improvement

🎓 Candidate Profile

✔ Graduate in any discipline
✔ 5–10 years of experience in operations (mandatory)
✔ Experience in handling inbound calls – desirable
✔ Insurance process exposure – preferred (not mandatory)
✔ Excellent communication, leadership & stakeholder management skills

⭐ Why Join WNS?

✨ Global career exposure
✨ Leadership growth pathway
✨ Work with global clients and advanced digital platforms
✨ Competitive salary and performance culture

🚀 Step Into a Leadership Role With WNS!

If you’re ready to grow your career in a global BPM environment, this walk-in drive is the right opportunity.

👉 Attend the interview and explore a strong career pathway into operations leadership!