💼 Assistant Manager – Operations | WNS Hiring | Walk-In Drive | Pune | 25th November 2025
Looking to step up in your career within BPM/BPO operations? Here’s an exceptional opportunity!
WNS Global Services, a globally recognized BPM leader, is hiring for the role of Assistant Manager – Operations in Pune (Magarpatta/Viman Nagar) through a Walk-In Drive.
If you have strong operational management experience, leadership skills, and a passion for delivering service excellence, this role is for you!
📍 Walk-In Interview Details
Company: WNS Global Services
Role: Assistant Manager – Operations
Experience Required: 5–10 Years
Location: Pune (Magarpatta / Viman Nagar)
📅 Interview Date: 25 November 2025
⏰ Time: 11:00 AM – 2:00 PM
📍 Venue:
WNS Global Services,
Opposite Hyatt Regency,
Weikfield IT Citi Info Park,
Viman Nagar, Pune – 411014
📩 Contact Email: candice.borges@wns.com
🧾 Mandatory Documents to Carry:
✔ Updated Resume
✔ Government ID Proof
✔ Passport size photograph (recommended)
🏢 About WNS
WNS (Holdings) Limited (NYSE: WNS) is a global leader in Business Process Management (BPM) with 44,000+ employees and 400+ clients worldwide. The company powers digital transformation across industries including:
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Travel
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Insurance
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Banking & Financial Services
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Retail & CPG
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Healthcare
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Logistics
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Utilities
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Manufacturing
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Customer Lifecycle Services
WNS delivers world-class solutions with technology, analytics, AI, automation, and domain expertise.
👔 Job Responsibilities
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Lead and manage a team while ensuring operational efficiency
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Review SOPs and process documentation for compliance and improvements
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Ensure adherence to Australian regulatory frameworks
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Deliver performance metrics including productivity, TAT, quality & recovery rates
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Maintain compliance with internal controls, policies & security standards
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Monitor service delivery agreements and KPIs
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Set priorities, manage escalations, and drive service excellence
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Support internal and external customer operations in alignment with business requirements
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Ensure high-quality customer handling and process improvement
🎓 Candidate Profile
✔ Graduate in any discipline
✔ 5–10 years of experience in operations (mandatory)
✔ Experience in handling inbound calls – desirable
✔ Insurance process exposure – preferred (not mandatory)
✔ Excellent communication, leadership & stakeholder management skills
⭐ Why Join WNS?
✨ Global career exposure
✨ Leadership growth pathway
✨ Work with global clients and advanced digital platforms
✨ Competitive salary and performance culture
🚀 Step Into a Leadership Role With WNS!
If you’re ready to grow your career in a global BPM environment, this walk-in drive is the right opportunity.
👉 Attend the interview and explore a strong career pathway into operations leadership!
