🎯 International Voice Process Walk-In | Sutherland Hiring | Mumbai & Navi Mumbai | Start Your Career Today! 🚀
Looking to kickstart your career with a global organization?
Sutherland is conducting a Walk-In Drive for the International Voice Process role in Airoli, Navi Mumbai. If you have excellent English communication skills and are ready to grow in the Customer Support & International BPO domain, this is the perfect opportunity!
Whether you’re a fresher or have up to 3 years of experience, Sutherland welcomes you to join a dynamic workplace with growth-driven opportunities.
📍 Walk-In Interview Details
Company: Sutherland Global Services
Role: International Voice Process
Experience: 0–3 Years
Salary Range: ₹18,000 – ₹28,000 (In-hand)
Location: Mumbai / Navi Mumbai
📅 Walk-In Dates: 25 November – 28 November 2025
⏰ Timing: 4:00 PM – 5:30 PM
📍 Venue:
Sutherland Global Services,
5th Floor, Liberty Tower, Reliable Plaza IT Park,
MIDC Kalwa Industrial Estate, Thane – Belapur Road,
Airoli, Navi Mumbai – 400708
📞 Contact Person: Laiba – 8097119804
👉 Note: Outstation candidates DO NOT APPLY.
🧾 Mandatory Documents To Carry:
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Updated Resume
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Valid Government ID
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Passport-size photo (recommended)
💬 Roles & Responsibilities
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Handle inbound and outbound calls for international clients (UAE/US depending on process).
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Provide accurate information and customer support professionally.
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Record customer interactions and update CRM systems.
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Resolve queries while maintaining quality and compliance guidelines.
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Escalate unresolved issues to senior teams when required.
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Follow scripts, process documentation, and call standards.
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Meet performance benchmarks including call quality, CSAT, and handling time.
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Work in 24/7 rotational/US shifts as per business requirements.
🎓 Eligibility Criteria
✔ Excellent verbal English communication skills
✔ 0–3 years experience (Freshers welcome!)
✔ Willingness to work in night shifts / rotational shifts
✔ Graduation NOT mandatory
⭐ Why Join Sutherland?
✨ Competitive pay and incentives
✨ International process exposure
✨ Growth, training & certification opportunities
✨ Work with a globally recognized BPM organization
🚀 Start Your Career with a Global Brand!
If you’re ready to build a rewarding career in the International BPO & Customer Success domain, don’t miss this walk-in opportunity.
👉 Walk in and walk out with an offer!