Wipro is conducting a walk-in drive for Associate – Backoffice (US HR Operations) roles in Mumbai/Navi Mumbai. Freshers and candidates with back-office experience are invited to attend the hiring drive for evening-shift operations.
| Category | Details |
|---|---|
| Company | Wipro |
| Position | Associate – Backoffice (US HR Operations) |
| Department | Customer Success, Service & Operations |
| Industry Type | BPM / BPO |
| Role Category | Back Office Operations |
| Experience Required | 0 – 3 Years |
| Eligibility | Freshers & Experienced Candidates |
| Employment Type | Full Time, Permanent |
| Job Location | Mumbai / Navi Mumbai / Thane |
| Openings | 100 |
| Interview Date | 28th May 2026 |
| Interview Time | 10:00 AM – 12:30 PM |
Interview Venue
Gigaplex, Building No. 3, 3rd Floor
Airoli West, Near Patni Ground
Opposite Capgemini Campus
Plot No. 1, T.T.C MIDC
Airoli – 400708
Job Responsibilities
- Handle incoming client queries via email and service tickets
- Document customer information and issue details accurately
- Provide support and troubleshooting assistance
- Maintain records of all customer interactions
- Follow standard operating procedures and SLA guidelines
- Resolve client queries efficiently within defined timelines
Eligibility Criteria
| Criteria | Details |
|---|---|
| Age Limit | 20 – 27 Years |
| Qualification | Any Graduate / Postgraduate (Except Technical Graduates) |
| Experience | Freshers or candidates with back-office experience |
| Joining Requirement | Immediate joiners or candidates who can join within 10–15 days |
Shift & Work Details
- Fixed Evening Shift
- 5 Days Working from Office
- Saturday & Sunday Fixed Off
- Both-side cab facility provided
- One-year service agreement mandatory
Documents Required
- Original Aadhaar Card or PAN Card (mandatory for entry)
- Updated Resume
- Educational Documents
Preferred Educational Background
Eligible graduates include:
- B.A
- B.Com
- BBA / BMS
- B.Sc
- B.Ed
- M.A
- M.Com
- M.Ed
Contact Person
- Aishwarya Narwade
Important Note
Candidates should be comfortable working in evening shifts and should carry original ID proof for campus entry verification.
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