TVS Credit Services Hiring 2026 | Financial Planning Manager | Chennai | CA Freshers & 0–2 Years Experience
TVS Credit Services Ltd. is hiring Financial Planning Managers for its Chennai office. This opportunity is ideal for CA-qualified professionals with 0–2 years of experience who are looking to build a career in financial planning, quality management, and process excellence within the NBFC sector. The role focuses on quality assurance, audit management, process improvement, and delivering exceptional customer service standards.
About TVS Credit Services Ltd.
TVS Credit Services Ltd. is one of India’s leading Non-Banking Financial Companies (NBFCs), providing a wide range of retail and commercial financial solutions, including vehicle loans, consumer durable finance, personal loans, and business loans. Backed by the prestigious TVS Group, the company is recognized for its customer-centric approach, digital innovation, and strong commitment to operational excellence. TVS Credit offers employees a dynamic work environment with excellent learning and career growth opportunities.
Job Overview
| Particulars | Details |
|---|---|
| Company | TVS Credit Services Ltd. |
| Job Role | Financial Planning Manager |
| Experience | 0–2 Years |
| Salary | ₹10 – ₹14 LPA |
| Employment Type | Full-Time, Permanent |
| Industry | NBFC |
| Department | Project & Program Management |
| Role Category | Finance |
| Job Location | Chennai |
| Openings | 5 |
Educational Qualification
| Qualification | Eligibility |
|---|---|
| Chartered Accountant (CA) | Mandatory |
Experience Required
- 0–2 years of relevant experience.
- CA Freshers are eligible to apply.
- Experience in quality assurance, audit, financial planning, or process management will be an added advantage.
Key Responsibilities
- Understand customer expectations and ensure service levels meet company policies and quality standards.
- Develop and implement quality control processes.
- Design quality parameters for call and email audits.
- Conduct regular call calibrations and barging sessions to evaluate service quality.
- Share quality trends and performance insights with the site management team.
- Conduct quality coaching sessions and provide constructive feedback for continuous improvement.
- Monitor non-voice processes to ensure adherence to quality standards.
- Participate in customer and client listening programs to identify expectations and improvement opportunities.
- Provide actionable quality data to internal support teams.
- Manage day-to-day audit operations efficiently.
- Prepare and analyze internal and external quality audit reports for weekly and monthly reviews.
- Provide performance feedback to Team Leaders and Managers.
Required Skills
- Financial Planning
- Quality Assurance
- Internal Audits
- Quality Control
- Process Improvement
- Call Quality Monitoring
- Email Audit
- Report Preparation
- Data Analysis
- Customer Service Quality
- MS Excel
- Communication Skills
- Analytical Thinking
- Problem Solving
- Stakeholder Management
Preferred Candidate Profile
- Qualified Chartered Accountant (CA).
- Strong analytical and reporting skills.
- Good communication and presentation abilities.
- Ability to identify process improvement opportunities.
- Attention to detail and quality-focused mindset.
- Ability to work collaboratively with cross-functional teams.
Why Join TVS Credit Services?
- Opportunity to work with one of India’s leading NBFCs.
- Competitive salary package of ₹10–14 LPA.
- Exposure to quality management, audit, and financial planning processes.
- Strong learning and leadership development opportunities.
- Collaborative and employee-friendly work culture.
- Excellent long-term career growth within the TVS Group.
