TP (Teleperformance) Mega Walk-in Drive 2026 | International Chat Process | Chennai | 1–6 Years Experience | 40 Openings
TP (Teleperformance) is conducting a Mega Walk-in Drive for International Chat Process (Customer Service Executive – Email/Chat Support) at Ambit IT Park, Chennai. This opportunity is ideal for candidates with 1–6 years of experience in international email or chat support who possess excellent English communication skills. Immediate joiners are preferred. Candidates can attend the walk-in interview between 9th July and 25th July 2026.
About TP (Teleperformance)
TP (Teleperformance) is a global leader in customer experience (CX) management, providing digital business services, customer support, technical assistance, and back-office solutions to leading brands worldwide. Operating in more than 100 countries, TP offers employees excellent learning opportunities, career growth, and a diverse, inclusive work environment.
Job Overview
| Particulars | Details |
|---|---|
| Company | TP (Teleperformance) |
| Job Role | Customer Service Executive – International Email/Chat Process |
| Experience | 1–6 Years |
| Salary | ₹4 – ₹5 LPA (Job description also mentions ₹2 – ₹4.5 LPA) |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Non-Voice (Email Support) |
| Job Location | Ambit IT Park, Ambattur, Chennai |
| Openings | 40 |
Note: The job listing contains two different salary ranges. The listing header mentions ₹4–5 LPA, while the detailed description mentions ₹2–4.5 LPA.
Educational Qualification
| Qualification | Eligibility |
|---|---|
| Any Graduate / Postgraduate | Eligible |
Eligibility Criteria
- 1–6 years of experience in International Email/Chat Support.
- Excellent English communication skills are mandatory.
- Immediate joiners are preferred.
- Willingness to work in a 24×7 rotational shift, including night shifts.
Key Responsibilities
- Provide customer support through international email and chat channels.
- Resolve customer queries accurately and within defined timelines.
- Deliver exceptional customer service while maintaining quality standards.
- Handle multiple customer interactions efficiently.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to resolve escalated issues.
- Ensure compliance with company policies and service-level agreements (SLAs).
Required Skills
- International Chat Support
- International Email Support
- Customer Service
- Non-Voice Process
- English Communication
- Written Communication
- Customer Query Resolution
- Problem Solving
- Time Management
- Multitasking
- Team Collaboration
- Customer Experience Management
Work Schedule & Benefits
| Particulars | Details |
|---|---|
| Shift | 24×7 Rotational Shifts (9 Hours), including Night Shifts |
| Working Days | 5 Days a Week |
| Weekly Offs | 2 Rotational Week-offs |
| Transportation | Two-way Cab Facility Provided |
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Walk-in Dates | 9th July – 25th July 2026 |
| Interview Time | 9:30 AM – 2:30 PM |
| Interview Venue | TP (Teleperformance), Ambit IT Park, 3rd Gate, Ambattur, Chennai |
| Contact Person | HR Puja |
| Contact Number | 9394469218 |
Important Instructions
- Mention “HR Puja” at the top of your resume before attending the interview.
- Candidates may also text “Chat Process” to 9394469218 for further assistance.
- Immediate joiners will be given preference.
Documents to Carry
Candidates should bring:
- Updated Resume/CV (with “HR Puja” mentioned at the top)
- Government-issued Photo ID Proof
- Educational Certificates and Marksheets
- Experience Certificates
- Latest Salary Slips (if applicable)
- Passport-size Photographs
Why Join TP (Teleperformance)?
- Join one of the world’s leading customer experience management companies.
- Attractive benefits, including two-way cab transportation and a 5-day work week.
- Opportunity to work with international clients in a professional non-voice support environment.
- Continuous learning, skill development, and career growth opportunities.
- Collaborative workplace with exposure to global customer support operations.
