Kotak Mahindra Bank Walk-in Drive 2026 | Assistant Branch Manager (Branch Operations Manager) | Gurugram | 3–7 Years Experience | 12 Openings
Kotak Mahindra Bank is conducting a Walk-in Drive for the position of Assistant Branch Manager (Branch Operations Manager) at its Gurugram branch. This opportunity is ideal for banking professionals with 3–7 years of experience in branch operations, customer service, compliance, and banking operations. Candidates looking to advance their career with one of India’s leading private sector banks can attend the walk-in interview on 23rd July 2026.
About Kotak Mahindra Bank
Kotak Mahindra Bank is one of India’s premier private sector banks, offering a wide range of financial products and services including retail banking, corporate banking, wealth management, investment banking, and digital banking solutions. Renowned for its customer-centric approach, operational excellence, and innovation, Kotak provides employees with outstanding career development opportunities and a dynamic work environment.
Job Overview
| Particulars | Details |
|---|---|
| Company | Kotak Mahindra Bank |
| Job Role | Assistant Branch Manager (Branch Operations Manager) |
| Experience | 3–7 Years |
| Salary | ₹7.5 – ₹10 LPA |
| Employment Type | Full-Time, Permanent |
| Industry | Banking |
| Department | BFSI, Investments & Trading |
| Role Category | Branch Operations |
| Job Location | Gurugram |
| Openings | 12 |
Educational Qualification
| Qualification | Eligibility |
|---|---|
| Any Graduate | Eligible |
Experience Required
- 3–7 years of experience in branch banking operations or branch management.
- Strong understanding of banking regulations, audit requirements, and operational processes.
- Experience in customer service, cash operations, and compliance management is preferred.
Key Responsibilities
- Oversee day-to-day branch operations and ensure smooth branch functioning.
- Ensure compliance with bank policies, internal audits, and regulatory guidelines.
- Authorize and verify customer transaction requests and system inputs (SO/SDO/RO).
- Manage branch lobby operations and customer queues to improve service quality.
- Supervise cash operations, including Foreign Exchange (FX) and Traveller’s Cheques (TCs) within approved limits.
- Resolve customer complaints within the defined turnaround time (TAT).
- Ensure KYC and Anti-Money Laundering (AML) compliance for account opening and customer documentation.
- Coordinate with internal departments to maintain operational efficiency and service standards.
Required Skills
- Branch Operations
- Banking Operations
- Customer Service
- Branch Administration
- AML Compliance
- KYC Verification
- Audit Compliance
- Regulatory Compliance
- Cash Operations
- Foreign Exchange (FX)
- Traveller’s Cheques (TC)
- Transaction Authorization
- Team Management
- Problem Solving
- Communication Skills
Preferred Candidate Profile
- Strong leadership and team management skills.
- Excellent customer relationship management abilities.
- Knowledge of banking operations, audit procedures, and regulatory frameworks.
- Ability to manage multiple operational responsibilities while ensuring high service standards.
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Interview Date | 23rd July 2026 |
| Interview Time | 10:30 AM – 2:00 PM |
| Interview Venue | Kotak Mahindra Bank, Eros City Square Mall, Rosewood City Road, Sector 49, Gurugram, Haryana – 122018 |
| Contact Person | Amit Kaushik (Area Manager) |
Documents to Carry
Candidates should bring:
- Updated Resume/CV
- Government-issued Photo ID Proof
- Educational Certificates and Marksheets
- Experience Certificates
- Latest Salary Slips (if applicable)
- Passport-size Photographs
Why Join Kotak Mahindra Bank?
- Build your career with one of India’s leading private sector banks.
- Attractive salary package with excellent growth opportunities.
- Gain exposure to branch operations, regulatory compliance, and customer relationship management.
- Work in a professional, technology-driven, and customer-focused banking environment.
- Access continuous learning, leadership development programs, and long-term career advancement opportunities in the banking sector.
