TELUS International Walk-in Drive 2026 | Customer Service Executive (Voice & Non-Voice) | Freshers & Experienced | Noida | 51 Openings

TELUS International is conducting a Mega Walk-in Drive for Customer Service Executive (Voice & Non-Voice) roles at its Noida office. The company is hiring freshers and experienced candidates (0–3 years) for international customer support processes. This is an excellent opportunity to join a global customer experience company offering attractive salary packages, free transportation, insurance benefits, and career growth opportunities.

About TELUS International

TELUS International is a leading global digital customer experience (CX) company that provides customer care, technical support, AI data solutions, trust & safety, and digital transformation services to some of the world’s most recognized brands. Operating across multiple countries, TELUS International is known for its people-first culture, innovation, and excellent learning and career development opportunities.

Job Overview

Eligibility Criteria

Note:

• Fresh graduate candidates are eligible to apply.
• Candidates with at least 1 year of International Voice Process experience are preferred for experienced openings.
• Excellent written and spoken English communication skills are mandatory.
• Candidates should be willing to relocate to Noida if required.

Key Responsibilities

• Handle inbound calls from wire transfer customers and agents.
• Respond to customer inquiries and resolve service-related issues.
• Process customer orders accurately and ensure timely completion.
• Handle customer interactions professionally while maintaining service quality.
• Manage customer escalations through proper documentation and call escalation procedures.
• Participate in ongoing training sessions and implement best practices.
• Maintain high customer satisfaction while meeting performance and quality targets.

Required Skills

• Excellent verbal and written communication in English.
• Strong customer service and interpersonal skills.
• Ability to resolve customer issues calmly and professionally.
• Good problem-solving and analytical abilities.
• Comfortable working in night shifts and rotational weekly offs.
• Ability to work in a structured, target-oriented environment.
• Commitment to company values including respect, teamwork, integrity, courage, and passion.

Salary & Benefits

• Salary Package: ₹2.95 LPA – ₹4.00 LPA
• Free Pick-up and Drop Facility (Within 35 km of the office)
• Medical Insurance
• Life Insurance
• Continuous Training and Learning Programs
• Career Growth Opportunities in a Global Organization

Work Schedule

• 24×7 Work From Office Operations
• Night Shifts and Rotational Weekly Offs
• Shift allocation based on business requirements

Walk-in Interview Details

Documents to Carry

Candidates should bring:

• Updated Resume/CV
• Passport-size Photographs
• Government-issued Photo ID Proof
• Educational Certificates and Marksheets
• Experience Certificates (if applicable)

Why Join TELUS International?

• Freshers are welcome to apply.
• Opportunity to work with a globally recognized customer experience company.
• Attractive salary package with insurance benefits.
• Free transportation facility within the eligible distance.
• Exposure to international customer support operations.
• Excellent learning, training, and long-term career growth opportunities.
• Inclusive work culture with opportunities to develop communication and customer service skills.