IntouchCX Walk-in Drive 2026 | International Voice Process Executive | Hyderabad | 1–3 Years Experience | 40 Openings
IntouchCX is conducting a Walk-in Drive for the role of International Voice Process Executive at its Hyderabad office. The company is looking for professionals with 1–3 years of experience in an International Voice Process. This is an excellent opportunity for candidates with strong English communication skills and international customer support experience to join a global customer experience company.
About IntouchCX
IntouchCX is a global customer experience management company that delivers customer support, technical assistance, digital engagement, and business process outsourcing solutions to leading brands worldwide. Operating across multiple countries, IntouchCX is known for its people-first culture, innovative technology, and commitment to delivering exceptional customer experiences while providing employees with excellent career growth opportunities.
Job Overview
| Particulars | Details |
|---|---|
| Company | IntouchCX |
| Job Role | International Voice Process Executive |
| Experience | 1–3 Years |
| Salary | ₹2.5 – ₹3.5 LPA |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success & Service Operations |
| Role Category | Voice / Blended |
| Job Location | Hyderabad |
| Openings | 40 |
Eligibility Criteria
| Qualification | Experience |
|---|---|
| Graduation Not Mandatory | 1–3 Years in International Voice Process |
Important Notes:
- Minimum 6 months to 3 years of International Voice Process experience is mandatory.
- Candidates with only Domestic Voice Process experience are not eligible.
- Immediate joiners will be given preference.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service while meeting quality standards.
- Maintain accurate records of customer interactions.
- Achieve individual and team performance targets.
- Ensure customer satisfaction through effective communication and problem resolution.
Required Skills
- Excellent verbal communication skills in English.
- Mandatory experience in an International Voice Process.
- Strong customer service and interpersonal skills.
- Good problem-solving and analytical abilities.
- Ability to work efficiently in a fast-paced environment.
- Willingness to work in night/graveyard shifts.
- Positive attitude with a customer-centric approach.
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Walk-in Dates | 14th July – 16th July 2026 |
| Interview Time | 11:30 AM – 3:00 PM |
| Venue | 5th Floor, B16 Building, Raheja Mindspace, Hitech City, Hyderabad – 500081 |
| Contact Person | HR Sahithi |
| Contact Number | 9398782705 |
How to Apply
Candidates who are unable to attend the walk-in interview can share their updated resume via:
- Email: sahithi.pothina@intouchcx.com
- Mobile: +91 9398782705
Documents to Carry
Candidates should bring:
- Updated Resume/CV
- Passport-size Photographs
- Government-issued Photo ID Proof
- Experience Certificates
- Latest Salary Slips (if applicable)
- Educational Certificates (if available)
Why Join IntouchCX?
- Opportunity to work with a globally recognized customer experience company.
- Exposure to international clients and global customer support operations.
- Competitive salary package with career advancement opportunities.
- Professional work environment with continuous learning and development.
- Opportunity to enhance communication, customer service, and problem-solving skills.
- Stable full-time employment with long-term career growth.
