Tata Consultancy Services(TCS) Recruiting Any Graduate/Any Postgraduate for the position Service Desk .This position requires Any Graduate/Any Postgraduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 24th oct 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Service Desk
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|Company Name||Tata Consultancy Services(TCS)|
|Salary Offering||Not Disclosed by Recruiter|
|Hiring Designation||Service Desk|
|Qualification||Any Graduate/Any Postgraduate|
|No Vacancy||Not Disclosed|
Job Role or Description
- The candidate will be engaged in resolving L1 only technical queries and basic troubleshooting for international clients by connecting with them on call, email, remote and resolving issues like login, application installation, password locked, etc. Excellent English Communication is a must. · Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills · Should have knowledge on basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues. · Willingness to work in any shifts including night shifts · Accountable to answer customer requests and assisting customer either by email/chat or over the phone · Should be flexible for voice support Eligibility Criteria: • Qualification: Any graduate or Post graduate. • Experience Range: 1 to 4 Years relevant experience in desired skills. • Should have good technical skill. • Comfortable working in BPS/BPO payroll and grade. • Candidates with gaps in education or employment of more than 2 years are requested not to apply. • Minimum 15 yrs of full time education is must. (Full time Graduation is mandatory) • Graduates through Open Universities/ Correspondence are requested not to apply. • Candidates should be willing to work in Night/ Rotational Shifts • Candidates must have cleared their Supplementary or ATKT exams of 1st year or 2nd year before appearing for the interview. • Should NOT have attended TCS interview in the past 6 months.
Company Profile Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide