Infosys BPM Walk-in Interview – Chargeback & Disputes | Bangalore | 14th January 2026
Infosys BPM is conducting a Walk-in Drive for Chargeback & Disputes professionals at its Bangalore (Electronic City Phase 2) location. Candidates with 1 to 3 years of relevant experience in chargeback, dispute resolution, or BFSI operations are invited to attend this direct walk-in interview.
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Company Name
Infosys BPM Ltd.
Job Role
Senior Process Executive / Process Specialist – Chargeback & Disputes
Experience Required
1 – 3 Years
Salary Package
Not Disclosed
Job Location
Bengaluru (Electronic City Phase 2)
Walk-in Interview Details
Interview Date:
14th January 2026 (Wednesday)
Interview Time:
10:00 AM – 12:30 PM
Interview Venue
Infosys Limited
E-City Phase 2
No. 40/P-41/P, Building 68, Gate 2
Electronic City Phase 2, Industrial Area
Konappana Agrahara, Bangalore – 560100
Landmark: Between Sunik Industries and Tejas Networks
Contact
Infosys BPM – TA Team
Important Note
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Please carry a copy of this interview email to the venue
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Mandatory registration before attending the walk-in
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Mention Candidate ID on top of your resume
Apply & Register Here:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-236284
Job Details
Designation
Senior Process Executive / Process Specialist
Job Level
2A / 3A
Notice Period
Immediate to 30 Days
Shift
Flexible (Any shift)
Work Mode
Work From Office (WFO – Mandatory)
Qualification
Any Full-Time Graduate
Job Summary
The Dispute Resolution Analyst is responsible for handling first-level chargeback and dispute cases across multiple card brands and reason codes. The role involves analyzing disputes, validating merchant documentation, and ensuring compliance with card network regulations and internal policies.
Key Responsibilities
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Review and analyze first-level disputes across multiple card brands
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Ensure timely resolution as per card network rules and guidelines
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Review merchant responses and attach supporting documentation
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Maintain accurate dispute records and case documentation
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Ensure compliance with regulatory and card brand requirements
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Follow daily work instructions and adapt to process updates
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Escalate complex or exception cases as required
Required Skills
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Strong analytical and problem-solving skills
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Knowledge of chargeback and dispute processes
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Understanding of card brand reason codes
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High attention to detail
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Good communication skills
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Ability to follow structured workflows
Preferred Experience
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Prior experience in chargeback, disputes, or merchant services
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Familiarity with Visa, Mastercard, and other card network rules
Documents to Carry
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Printed copy of updated resume
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Any 2 photo ID proofs (PAN / Driving License / Voter ID / Passport)
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Original education documents:
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10th & 12th certificates
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Graduation – semester-wise marksheets
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Consolidated Marks Memo (CMM)
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Provisional & Original Degree
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Mobile charger and ear/headphones (for assessments)
Security Instructions
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Laptops and cameras are not allowed
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Original Government ID is mandatory for security clearance
Employment Details
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Role: BFSI, Investments & Trading – Other
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Industry Type: Analytics / KPO / Research
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Department: BFSI, Investments & Trading
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Employment Type: Full Time, Permanent
For more Infosys BPM walk-in drives, BFSI jobs in Bangalore, chargeback & dispute analyst roles, and KPO hiring updates, visit capage.in and stay updated with the latest walk-in interview opportunities across India.
