IDFC First Bank Released Job Openings On 12/01/2023.IDFC First Bank is an Indian private sector bank that forms part of IDFC, an integrated infrastructure finance company.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for IDFC First Bank s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
IDFC First Bank Recruiting Any Graduate with 00-05+Years Experience for Customer Service Executive Position.Complete Details for the Customer Service Executive follows.
Important Details :
- Location : Noida
- No of Vacancies:NA
- Details of Salary:₹ 3,00,000 – 5,50,000 P.A.
- Opening date for online Application:12/01/2023
- Mode of application :Walk in
- Time and Venue 13th January , 10.00 AM – 5.00 PM IDFC First Bank GROUND FLOOR, UNIT NO. 1006-1007(TOWER-1) & UNIT NO. 2005-2006 (TOWER-2) IN EXPRESS TRADE TOWER-2 , B-36, SECTOR 132 NOIDA- 201301, GAUTAM BUDDHA NAGAR – 201301 Contact – Akhil Bharadwaj, Mohammed Wasif ( 9769189236 )
Job Description/Skills Required
- Role/Job Title: Customer Service Executive – Retail Liabilities Inbound Business: Service Function/ Department: Customer Experience Place of work: Customer Contact Center (Phone Banking unit) Roles & Responsibilities: ‘1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for all customer requests 6. Channel Migration to alternate channels Secondary Responsibilities: ‘Drive all the initiatives in the Customer contact center. Key Success Metrics: ‘Productivity, Average handling time, First contact resolution
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