International Business Machines Corporation (IBM) is a global leader in technology, consulting, and business process services.
IBM operates in 170+ countries and provides solutions in cloud computing, AI, healthcare services, and business operations, making it one of the most reputed companies worldwide.
Job Details Table
| Category |
Details |
| Company Name |
IBM |
| Job Role |
Process Associate – Order Management (Healthcare Voice) |
| Department |
Customer Success / Operations |
| Employment Type |
Full Time, Permanent |
| Industry Type |
BPM / BPO / IT Services |
| Experience Required |
0 – 1 Year |
| Salary |
Not Disclosed |
| Location |
Gurugram |
| Openings |
1 |
Walk-in Interview Details
| Details |
Information |
| Date |
28 March 2026 |
| Time |
10:00 AM – 12:00 PM |
| Venue |
Tower C, DLF Cyber City, Phase 2, Gurugram |
| Note |
Registration mandatory before interview |
Job Summary
| Aspect |
Details |
| Core Role |
Handle healthcare order management queries |
| Process Type |
Voice (Calls + Email follow-ups) |
| Domain |
Healthcare |
| Work Mode |
Work from Office |
| Shift |
Fixed Night Shift |
Key Responsibilities
| Area |
Responsibilities |
| Customer Support |
Handle customer queries via calls |
| Order Management |
Process healthcare-related orders |
| Follow-ups |
Email communication with clients |
| Issue Resolution |
Resolve queries efficiently |
| Process Compliance |
Follow company guidelines |
Required Skills
| Skill Category |
Details |
| Communication |
Strong verbal & written English |
| Customer Handling |
Problem-solving skills |
| Technical Skills |
Basic computer knowledge |
| Soft Skills |
Attention to detail, adaptability |
Educational Qualification
| Level |
Qualification |
| UG |
Any Graduate |
| PG (Preferred) |
Any Postgraduate |
Desired Candidate Profile
| Criteria |
Details |
| Experience |
0–1 year |
| Shift |
Comfortable with night shifts |
| Work Style |
Customer-focused, quick learner |
| Requirement |
Mandatory registration before interview |
Documents Required
| Required Documents |
| Updated Resume |
| Government ID Proof |
| Registration confirmation |
Role Highlights
| Aspect |
Summary |
| Level |
Entry-Level |
| Exposure |
Healthcare domain |
| Growth |
Career in IT/BPO & healthcare operations |
| Work Type |
Voice + backend |
Why This Role is Valuable
- Opportunity to work with IBM (top global company)
- Exposure to healthcare industry processes
- Good entry role for freshers
- Strong career growth in IT/BPO domain
Important Notes
-
- Registration is mandatory before attending
- Must be comfortable with night shifts
- No recruitment fees (beware of scams)
- LINK
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