Capita plc is a leading UK-based outsourcing and professional services company.
Capita provides services in customer management, IT services, consulting, and digital transformation, supporting clients across sectors like telecom, media, government, and financial services.
Job Details Table
| Category |
Details |
| Company Name |
Capita |
| Job Role |
Customer Service Executive (International Voice) |
| Department |
Customer Success / Operations |
| Employment Type |
Contract Role (Voice Process) |
| Industry Type |
BPM / BPO |
| Experience Required |
0 – 5 Years |
| Salary |
Not Disclosed |
| Location |
Pune (Magarpatta) |
| Openings |
1 |
Walk-in Interview Details
| Details |
Information |
| Dates |
26 March – 27 March 2026 |
| Time |
12:30 PM – 4:30 PM |
| Venue |
Capita SEZ, Magarpatta, Hadapsar, Pune (Material Gate Entry) |
Job Summary
| Aspect |
Details |
| Core Role |
Handle international customer queries |
| Process Type |
Voice (Customer Support) |
| Region |
UK Clients |
| Work Mode |
Work from Office |
| Shift |
UK Shift |
Key Responsibilities
| Area |
Responsibilities |
| Customer Support |
Handle inbound/outbound calls |
| Query Resolution |
Resolve customer issues |
| Communication |
Provide professional service |
| Customer Experience |
Ensure satisfaction |
| Process Adherence |
Follow company policies |
Required Skills
| Skill Category |
Details |
| Communication |
Excellent English speaking skills |
| Customer Handling |
Problem-solving ability |
| Soft Skills |
Teamwork, adaptability |
| Work Style |
Customer-focused |
Educational Qualification
| Level |
Qualification |
| UG |
Graduation not mandatory |
| Eligibility |
Undergraduates & graduates both eligible |
Desired Candidate Profile
| Criteria |
Details |
| Experience |
Freshers & experienced candidates |
| Shift |
Comfortable with UK shift |
| Work Style |
Good communication, flexible |
| Employment Type |
Contract role |
Contact Details
Role Highlights
| Aspect |
Summary |
| Level |
Entry-Level |
| Exposure |
International customer support |
| Growth |
Career in BPO / global services |
| Work Type |
Voice-based |
Why This Role is Valuable
- Opportunity to work with Capita (UK-based MNC)
- Exposure to international clients (UK region)
- Good option for freshers & undergraduates
- Strong experience in customer service domain
Important Notes
- This is a contract role
- Must be comfortable with voice process & UK shift
- No recruitment fees (beware of scams)
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