eClerx Walk-In Interview 2026: 1 Telesales / Customer Care Executive Vacancy | 11–20 November | Chandigarh | Freshers & Experienced
eClerx is inviting applications for its Customer Care Executive – International Voice Process through a walk-in recruitment drive in Chandigarh from 11 November to 20 November 2026. Freshers and experienced graduates with 0–2 years of experience can apply. The role involves handling inbound calls from US customers, providing customer support and promoting products and services through sales and upselling. The advertised salary is ₹2.25–3.25 LPA, with additional performance incentives of up to ₹7,000 per month and home pick-up and drop cab facilities.
eClerx Walk-In Interview 2026 – Job Details
| Particulars | Details |
|---|---|
| Company Name | eClerx |
| Job Role | Customer Care Executive / Voice Analyst |
| Job Process | International Voice Process |
| Number of Vacancies | 1 |
| Job Location | Chandigarh |
| Interview Dates | 11–20 November 2026 |
| Interview Time | 11:00 AM – 5:00 PM (listing) |
| Venue | eClerx Services, DLF Tower F, IT Park, Chandigarh |
| Experience | 0–2 Years |
| Salary | ₹2.25–3.25 LPA |
| Monthly Salary Mentioned | ₹23,100 |
| Performance Incentives | Up to ₹7,000 per month |
| Qualification | Graduation in Any Discipline |
| Shift | Night Shift |
| Working Hours | 9 Hours |
| Working Days | 5 Days |
| Weekly Offs | 2 Rotational Weekly Offs |
| Cab Facility | Home Pick-up and Drop |
| Employment Type | Full Time, Permanent |
| Industry | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Contact Person | Anshu |
| Contact Number | 8894397227 |
| Anshu.dhiman@eclerx.com |
About eClerx
eClerx is a global provider of business process management, technology and data analytics services. Founded in 2000, the company works with organisations across industries such as financial services, telecommunications, retail and high technology. Its services combine people, technology and domain expertise to help businesses improve operational efficiency and business performance.
eClerx Walk-In Interview Venue – Chandigarh
Company: eClerx Services
Address: DLF Tower F, First Floor, IT Park, Chandigarh.
Interview Dates: 11 November – 20 November 2026
Interview Time: 11:00 AM – 5:00 PM (as per listing).
Contact Person: Anshu
Contact Number: 8894397227
Email:Anshu.dhiman@eclerx.com
Candidates can attend the interview directly during the recruitment drive dates or share their resumes with the recruiter.
Job Description – Customer Care Executive / Voice Analyst
eClerx is hiring graduates for its International Voice Process, supporting customers in the United States. The selected candidates will handle inbound customer calls, understand customer requirements, resolve queries and promote relevant products and services through sales and upselling.
This role is suitable for freshers and experienced graduates who have good English communication skills and are comfortable working night shifts.
Key Responsibilities
- Handle inbound calls from customers in the United States.
- Provide professional customer support and assistance.
- Understand customer enquiries and identify their requirements.
- Resolve customer questions and service-related issues.
- Promote relevant products and services through sales and upselling.
- Identify potential sales opportunities during customer interactions.
- Maintain customer satisfaction and service quality.
- Communicate product and service information clearly.
- Follow the prescribed process and performance standards.
- Work towards customer service and sales performance targets.
Eligibility Criteria
| Criteria | Requirements |
|---|---|
| Qualification | Any Graduate |
| Experience | 0–2 Years |
| Freshers | Eligible |
| Experienced Candidates | Eligible |
| Communication | Good written and spoken English |
| Process | International Voice |
| Customer Base | US Customers |
| Shift | Night Shift |
| Working Hours | 9 Hours |
| Working Days | 5 Days |
| Weekly Offs | 2 Rotational Offs |
| Joining | Immediate Joiners Preferred |
Required Skills
- Excellent English communication skills.
- Good customer service and telephone etiquette.
- Ability to handle inbound customer calls.
- Strong listening and problem-solving skills.
- Confidence in handling international customers.
- Interest in sales and upselling activities.
- Ability to work night shifts.
- Positive attitude and customer-focused approach.
Salary and Employee Benefits
<text weight=”semibold”>Salary Package</text>
| Salary Component | Details |
|---|---|
| Annual CTC | ₹2.25–3.25 LPA |
| Monthly Salary Mentioned | ₹23,100 |
| Performance Incentives | Up to ₹7,000 per month |
| Wi-Fi Reimbursement | Up to ₹1,000 per month |
| Mediclaim Coverage | Up to ₹3 Lakhs |
| Cab Facility | Home Pick-up and Drop |
Other Benefits
- Home pick-up and drop cab facility for employees.
- Mediclaim policy coverage up to ₹3 lakh.
- Wi-Fi reimbursement up to ₹1,000 per month.
- Friendly and professional work environment.
- Performance-based incentives.
The monthly salary figure and annual CTC range are both stated in the supplied recruitment details. Candidates should confirm the exact salary structure, in-hand pay and incentive conditions with HR.
Work Schedule
| Work Schedule | Details |
|---|---|
| Shift | Night Shift |
| Working Hours | 9 Hours |
| Working Days | 5 Days |
| Weekly Offs | 2 Rotational Weekly Offs |
| Process | International Voice Process |
| Customer Region | United States |
Documents to Carry
The recruitment notice specifically asks candidates to bring an updated resume.
Candidates are advised to carry their educational and identity documents as well, although the listing does not provide a complete mandatory document checklist.
How to Apply for eClerx Walk-In Interview 2026
Interested and eligible graduates can attend the eClerx walk-in interview directly at the Chandigarh office during the recruitment drive.
Walk-In Dates: 11 November – 20 November 2026
Interview Venue: eClerx Services, DLF Tower F, First Floor, IT Park, Chandigarh.
Contact Person: Anshu
Contact Number: 8894397227
Email:Anshu.dhiman@eclerx.com
Candidates can also share their updated resumes through the recruiter contact details provided above.
Important Note: Interview Timing Clarification
The job listing mentions interview timings of 11:00 AM–5:00 PM, while the detailed job description mentions 12:00 PM–5:00 PM. Candidates should confirm the reporting time with Anshu before visiting the venue.
