Firstsource Mega Walk-in Drive 2026 | Customer Support Associate (International Non-Voice) | Freshers | Chennai | 300 Openings
Firstsource Solutions is conducting a Mega Walk-in Drive for Customer Support Associate – International Non-Voice Process at its Navallur, Chennai office. This recruitment drive is exclusively for Arts & Science graduates looking to start their careers in the BPM/BPO industry. With 300 openings, this is an excellent opportunity for fresh graduates to join a leading global business process management company.
About Firstsource
Firstsource Solutions Limited is a globally recognized Business Process Management (BPM) company providing customer experience, healthcare, banking, financial services, telecommunications, and media solutions to clients worldwide. With operations across multiple countries, Firstsource is known for its employee-friendly culture, comprehensive training programs, and excellent career growth opportunities for freshers and experienced professionals.
Job Overview
| Particulars | Details |
|---|---|
| Company | Firstsource Solutions |
| Job Role | Customer Support Associate |
| Process | International Non-Voice Process |
| Experience | 0–1 Year (Freshers) |
| Salary | ₹1.25 – ₹2.50 LPA |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Work Mode | Work From Office |
| Job Location | Navallur, Chennai |
| Openings | 300 |
Educational Qualification
| Qualification | Eligibility |
|---|---|
| B.A. | Eligible |
| B.Com | Eligible |
| B.Sc. | Eligible |
| BBA / BMS | Eligible |
| Other Arts & Science Graduates | Eligible |
Eligibility Criteria
- UG Arts & Science graduates (2021–2025 pass-outs) with no arrears are eligible.
- 2026 graduates who have received their 6th semester results and provisional certificate are eligible (must carry 4 original documents and 2 online copies).
- Good communication skills are mandatory.
Not Eligible:
- Diploma holders
- Postgraduates
- BE/B.Tech graduates
- Candidates currently pursuing 2026 graduation
Key Responsibilities
- Provide customer support through international non-voice channels.
- Resolve customer queries accurately and efficiently.
- Deliver an excellent customer experience while maintaining quality standards.
- Maintain accurate customer records and documentation.
- Follow company policies, operational guidelines, and process standards.
- Meet productivity and quality targets.
- Collaborate effectively with team members to ensure smooth operations.
Required Skills
- Excellent Communication Skills
- Written English
- Listening & Comprehension
- Good Typing Speed
- Customer Service
- Problem Solving
- Attention to Detail
- Basic Computer Skills
- Teamwork
- Time Management
Work Schedule
| Particular | Details |
|---|---|
| Shift | Rotational & Night Shifts |
| Work Mode | 100% Work From Office |
| Cab Facility | One-way transportation up to 30 km from the office |
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Interview Dates | 20th July – 24th July 2026 (Monday to Friday) |
| Reporting Time | 10:30 AM – 12:30 PM |
| Venue | 5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Near AGS Bus Stop, Chennai, Tamil Nadu – 603103 |
| HR Contact | Aiswarya M |
| Mobile | 8072289336 |
Documents to Carry
Candidates must bring:
- Updated Resume (Mention “Reference: Aiswarya” at the top)
- Original and photocopy of PAN Card or Aadhaar Card
- Transfer Certificate (Original) – Mandatory
- Educational Certificates and Marksheets
- Provisional Certificate (for eligible 2026 graduates)
Contact Details
| Details | Information |
|---|---|
| HR Recruiter | Aiswarya M |
| Mobile | 8072289336 |
| aiswarya.mmm@firstsource.com |
Important Notes
- Mention “Reference: Aiswarya” on your resume before attending the interview.
- Candidates are encouraged to refer eligible friends.
- Firstsource follows a fair, transparent, and merit-based recruitment process.
- No fee is charged at any stage of the hiring process. Candidates should beware of fraudulent job offers.
Why Join Firstsource?
- Excellent opportunity for fresh graduates to start a career in the international BPM industry.
- Comprehensive training and onboarding programs.
- Exposure to global customer service operations.
- Supportive work environment with structured career growth.
- Opportunity to develop communication, customer service, and professional skills in a leading multinational organization.
