HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
Summary Vacancy Details:
- Job Role: Customer Success, Service & Operations
- Qualification: Any Graduate
- Experience: 02-05 years
- Location:Chennai
Time and Venue:
Job description
Role & responsibilities
1.Ensuring appropriate handling of 1st level escalations and Queries are handled across the teams assigned..
2.Team building & motivating assigned call handling staff towards sustained achievement of performance standards and Unit goals and ensuring minimal attrition.
3. Ensuring assigned teams compliance to laid down processes and guidelines.
So that, excellent customer service, optimum productivity and efficiency of the team members are achieved. .