HCLTech Walk-in Drive for AR Callers | 11th October 2025 | Sholinganallur, Chennai
Looking to grow your career in the US Healthcare & Revenue Cycle Management (RCM) domain?
Here’s your chance! HCLTech, one of India’s top IT and consulting firms, is conducting a Walk-in Drive for AR Callers at its Sholinganallur, Chennai campus.
If you have 1–4 years of AR calling or international voice experience, this is a great opportunity to join a global organization known for innovation, learning, and career growth.
📅 Walk-In Drive Details
Company: HCLTech
Role: AR Caller (Accounts Receivable – US Healthcare)
Experience: 1 – 4 Years
Salary: Not Disclosed
Shift: US Shift Timings
Work Location: ELCOT SEZ, Sholinganallur, Chennai
Interview Date: 11th October 2025 (Saturday)
Time: 10:30 AM – 2:30 PM
Venue:
HCLTech, SEZ Tower 4, 138, 602/3,
Medavakkam High Road, ELCOT SEZ,
Sholinganallur, Chennai, Tamil Nadu – 600119
Contact Persons: Jefferson / Suriyapriya
💼 Job Summary
The AR Caller role involves handling customer service support and collections calls for the US Healthcare process.
Candidates should have prior experience in RCM (Revenue Cycle Management) or DME (Durable Medical Equipment) with at least 1 year of relevant experience.
You will manage outbound and inbound calls to insurance companies and patients, perform eligibility verification, obtain authorizations, update payer information, and ensure timely collections and claim resolution.
🧩 Key Responsibilities
-
Handle outbound calls to insurance companies and patients for claim follow-up and eligibility verification.
-
Manage inbound calls, resolving inquiries and providing top-quality customer service.
-
Ensure first-call resolution for customer requests and complaints.
-
Maintain accurate records and documentation for all interactions.
-
Work within set SLA and KPI targets to meet performance goals.
-
Update account details and case logs in line with client workflows.
-
Ensure compliance with US Healthcare regulations and HIPAA guidelines.
-
Continuously identify and suggest process improvement opportunities.
🧠 Skills & Competencies
-
Excellent verbal and written communication in English
-
Neutral accent and adaptability to US culture
-
Strong customer service orientation and problem-solving ability
-
Ability to handle multiple tasks efficiently
-
Good data entry and typing skills
-
Professional, empathetic, and team-oriented attitude
-
Prior experience in AR calling / RCM / DME preferred
🎓 Education & Experience
-
Qualification: Any Graduate (Any Stream)
-
Experience: 12–24 months in International Voice (Inbound/Outbound) process
-
Prior experience in patient handling, provider billing, or DME AR calling preferred
🏢 About HCLTech
HCLTech is one of the world’s leading IT services and consulting organizations, delivering digital transformation and technology-driven solutions to clients across 50+ countries.
Join a company that values talent, encourages learning, and rewards excellence.
If you are ready to build your career in the fast-growing US Healthcare BPO sector, this is your chance!
📍 How to Apply
Interested candidates can walk in directly to the venue with:
-
Updated Resume
-
Valid ID Proof
-
Educational and Experience Documents
🕒 Date: 11th October 2025 (Saturday)
🕒 Time: 10:30 AM – 2:30 PM
📍 Venue: HCLTech, SEZ Tower 4, ELCOT SEZ, Sholinganallur, Chennai