HCLTech Mega Walk-in Drive for Freshers | 19th – 21st February | International Voice Process | Any Graduate/UG Can Apply
Kickstart Your Career with HCLTech – Exciting Walk-in Opportunity for Freshers!
Looking for a great opportunity in the IT & BPO industry? HCLTech is hiring freshers for the International Voice Process through a Mega Walk-in Drive from 19th to 21st February 2025. If you have excellent communication skills and are ready to work in a dynamic environment, this is your chance to build a rewarding career with a global leader.
Job Details:
🔹 Position: International Voice Process
🔹 Experience: Freshers (No prior experience required)
🔹 Education: Any Graduate/Undergraduate (UG) can apply
🔹 Job Location: Noida, Ghaziabad, Greater Noida
Job Description – Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK /US customers.
Work Experience & Qualification criteria:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in UK/US Inbound calling preferably in Banking domain
Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
Contact Person- Priyanka Shastri
(Priyanka.shastri@hcltech.com)
How to Apply?
Interested candidates can walk in directly with an updated resume, passport-size photographs, and a valid ID proof.
🚀 Grab this opportunity to start your career with HCLTech!
