Wipro Walk-in on 19th February | Hiring B.Com, BA, M.Com, MA,MBA/PGDM Freshers & Experienced for Associate – Non-Voice Process | 50 Openings
Join Wipro’s Dynamic Team – Walk-in Drive for Freshers & Experienced Candidates
Are you looking for an exciting career opportunity with a top MNC? Wipro is conducting a walk-in interview on 19th February 2025 for B.Com, BA, M.Com, and MA,MBA/PGDM graduates (freshers & experienced) for the role of Associate – Non-Voice Process. If you have strong communication skills and are eager to start or advance your career, this is your chance to join a reputed organization.
Job Details:
🔹 Position: Associate – Non-Voice Process
🔹 Openings: 50
🔹 Experience: Freshers & Experienced candidates can apply
🔹 Education: B.Com, BA, M.Com, MA, MBA/PGDM
🔹 Location: Navi Mumbai
Job description
Looking for Backoffice Associates for Airoli Location
Work location : Airoli Exp: 0-3 Years (Freshers are also welcome)
Non Voice Process
(Both Side Cab)Night Shift only
Service Agreement- 1 year
Role & responsibilities
Associate (Process: US HR operations)
Work Experience
0-36 months
Summary
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience
Any/Basic MS Excel Category
Back office/Data handling or data management Working Conditions
Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement
Applicable for 1 year (Mandatory)Â Education Skills
Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
B.Tech & MBA full time freshers are not eligible
Note : Looking for immediate joiners or who can join within 10-15 days
How to Apply?
Interested candidates can walk in directly with their updated resume, passport-size photographs, and a valid ID proof.
🚀 Kickstart your career with Wipro! Don’t miss this great opportunity.
