HCL Technologies Recruiting Any Graduate for the position Freshers .This position requires Any Graduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 24th Nov 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Freshers
| Company Name | HCL Technologies |
| Location | Chennai( Sholinganallur ) |
| Salary Offering | ₹ 1,75,000 – 2,25,000 P.A. |
| Hiring Designation | Freshers |
| Experience Required | 00-01+Years |
| Qualification | Any Graduate |
| No Vacancy | Not Disclosed |
Related Job : Big4 Job Opportunity: Deloitte Walk In On 26th Nov
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Time and Venue 26 November , 10.00 AM – 2.00 PM Tower 3, Cafe 1, ground floor, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119 Contact – Pavan
Job Role or Description
- Excellent communication abilities – Having Knowledge on O2C – Having experience in Invoice management, Order Management, Collections and Dispute Resolution – Having experience in handling customer calls/O2C Helpdesk/emails – Having good exposure on Helpdesk metrics – Experience with SAP (including invoicing, contracts, workflows) – Preferable: Seibel CRM Work as an Individual Contributor in Customer Service/Contact Center/Concierge COE and key responsibilities would include :- – Attend customer calls,emails,chat – Attend customer requests such as : – Request for a price quotation – Checking product availability for a certain point in time – Checking order status – Request for information about account status and outstanding payments – Request an account statement, a copy of an invoice or delivery document – Coordinate other departments such as Order management, collections, dispute and cash application team to resolve customer inquiry – Adhere to TAT and accuracy and manage queues and inquiries as per agreed metrics – Report out daily performance and update all performance logs Preferable : Graduate/Masters in Finance or accounting
Company Profile HCLTech is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh. It is a subsidiary of HCL Enterprise
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