Genpact(6-Month Fixed Term Role – Performance-based Permanent Opportunity),Genpact, a global leader in digital transformation and business process services, is conducting a walk-in interview in Kolkata for fresh graduates. This opportunity is ideal for candidates looking to start their career in risk investigation, ecommerce operations, and non-voice processes with a reputed MNC.
Job Introduction
Genpact is hiring Transaction Risk Investigators who will work on identifying and mitigating online ecommerce risks. This role involves analytical thinking, decision-making, and working with non-voice channels such as email and chat. Candidates selected for the 6-month fixed-term contract may be considered for permanent employment based on performance.
Job Overview
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Job Role: Transaction Risk Investigator
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Experience: Only Freshers
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Contract Duration: 6 Months (Permanent based on performance)
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Work Location: Kolkata (Work From Office only)
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Shifts: Flexible / Rotational (including weekends)
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Industry: BPM / BPO
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Department: Customer Success, Service & Operations
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Employment Type: Full-time
Walk-in Interview Details
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Interview Date: 6th February 2026 (Friday)
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Interview Time: 11:00 AM – 1:00 PM
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Interview Venue:
ICA Edu Skills
2nd Floor, 4, Brabourne Road,
Near Tea Board Bus Stand, Radha Bazar,
Lal Bazar, Dalhousie,
Kolkata, West Bengal – 700001
Eligibility Criteria
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Qualification: Any Graduate (except Law & Diploma)
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Experience: Freshers only
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Skills Required:
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Good communication skills
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Strong analytical & problem-solving ability
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Time management & organizational skills
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Ability to work independently
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Willingness to work flexible shifts
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Key Responsibilities
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Investigate and mitigate online ecommerce transaction risks
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Analyze suspicious transactions and customer authentication issues
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Communicate findings with internal teams and stakeholders
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Maintain high quality and productivity standards
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Use operational tools and applications to retrieve and analyze data
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Work on non-voice queues such as email and chat
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Follow SOPs, workflows, and quality guidelines strictly
Documents to Carry
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2 copies of updated resume
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2 passport-size photographs (one to be pasted on resume)
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Original Aadhaar Card (mandatory)
Why Join Genpact?
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Opportunity to work with a global MNC
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Exposure to AI-driven risk and ecommerce operations
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Strong learning & career growth platform for freshers
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Performance-based chance for permanent employment
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Inclusive, innovation-driven work culture
Note:
Genpact does not charge any fees for recruitment. Beware of fraud calls or fake job offers.
