Genpact Virtual Drive – Technical Support | Any Graduate | Freshers
Are you a graduate looking for an exciting career in technical support? Genpact is conducting a virtual hiring drive for freshers on 7th March 2025. If you have strong communication skills and a passion for technology, this is the perfect opportunity to start your career with a leading global company.
Job Details:
- Position: Technical Support Associate
- Qualification: Any Graduate
- Experience: Freshers (0-1 Year)
- Location: Warangal
- Date: 7th March 2025
- Time: 11:30 AM – 1:30 PM
- Mode: Virtual (Online Interview)
Genpact Virtual Drive for Freshers – Technical support || Warangal
Note* The interview would be happening on Teams app. Please download the Teams app to join the meeting
Date: 7 March25 (Friday)
Time: 11:30 AM 1:30 PM
Meeting ID: 490 502 259 564
Passcode: 8ai9Ri6M
Location: Warangal (Work from office)
Experience: Only Freshers are eligible (2020/2021/2022/2023/2024 PASSOUTS)
Shifts: Flexible with any shift
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field except Law)
- Fluent in English
- Only Freshers are eligible (2020/2021/2022/2023/2024 PASSOUTS)
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
