Genpact Virtual Drive for Collection Roles – Voice Process | 19th February 2025 | Freshers & Experienced | Noida
Exciting Opportunity to Join Genpact – Virtual Hiring for Collection Roles!
Genpact is conducting a Virtual Drive on 19th February 2025 to hire freshers and experienced professionals for Collection Roles – Voice Process in Noida. If you have strong communication skills and are looking to build a career in finance, customer service, or collections, this is your chance to join a leading global organization!
Job Details:
🔹 Position: Collection Executive – Voice Process
🔹 Experience: Freshers & Experienced Candidates
🔹 Education: Any Graduate/Undergraduate
🔹 Job Location: Noida
Genpact Virtual Drive for Collection roles – Voice Process on 19th February 2025 – Noida
Date: 19th February 2025
Time: 11.30 AM to 1 PM
MS Teams Meeting ID: 428 841 792 492
MS Teams Passcode: KU6by7LU
Location Noida
Shift: Night Shit
Note: Please keep your Original Aadhar card & E-Aadhar card with you while appearing for virtual Interview
Key Responsibilities:
• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
• Maintain a deep understanding of client process and policies
Required Skills:
Graduate (in any stream)
Excellent Communication Skills (verbal and written)
Accounting Knowledge
Minimum Qualifications
Good customer handling skills
High Energy level
Effective probing skills and analyzing / understanding skills
You should be able to work on a flexible schedule (including weekend shift)
How to Apply?
Interested candidates can register and attend the virtual interview from the comfort of their homes. Submit your updated resume and attend the online screening.
🚀 Join Genpact and accelerate your career in the Collections & Financial Services industry!
