Firstsource Mega Walk-in Drive for Freshers 2026 – 300 Customer Support Associate Vacancies in Chennai
Firstsource is conducting a Mega Walk-in Drive for Freshers in Chennai for the position of Customer Support Associate in the International Non-Voice Process. This Firstsource recruitment drive lists 300 vacancies for eligible Arts and Science graduates from the 2021 to 2025 batches, along with eligible 2026 graduates who have received their sixth-semester results and provisional certificates. Candidates should have good communication, listening, comprehension and typing skills and be willing to work night and rotational shifts from the office. Interested applicants can attend the walk-in interview at Bayline Infocity, Navallur, Chennai, during the announced recruitment period.
Firstsource Walk-in Interview 2026 – Job Overview
| Job Details | Information |
|---|---|
| Company Name | Firstsource |
| Recruitment Type | Mega Walk-in Drive |
| Job Role | Customer Support Associate |
| Process | International Non-Voice Process |
| Department | Customer Success / Service & Operations |
| Number of Vacancies | 300 |
| Experience | Freshers / 0–1 year |
| Job Location | Navallur, Chennai, Tamil Nadu |
| Qualification | Eligible UG Arts and Science graduates |
| Eligible Batches | 2021–2025 graduates; eligible 2026 graduates |
| Salary | Not disclosed |
| Employment Type | Full-time, Permanent |
| Work Mode | Work from Office |
| Shift | Night and rotational shifts |
| Cab Facility | One-way coverage up to 30 km, as stated in the posting |
| HR Contact Person | Anbu M |
| HR Email | anbalagan.murugesan@firstsource.com |
| Walk-in Period | 13 October–30 October 2026 |
| Walk-in Days | Monday to Friday |
| Walk-in Time | Listing states 10:30 AM–12:30 PM; job description states 10:30 AM–1:00 PM |
About Firstsource
Firstsource is a business process management company that provides customer experience and operational support services to businesses across different industries. Its services include customer support, business process operations and related technology-enabled services.
The Firstsource Chennai recruitment drive offers an opportunity for eligible fresh graduates to begin their careers in the customer support and international non-voice process domain. Candidates interested in customer service, written communication and query resolution can consider applying if they meet the specified eligibility criteria.
Firstsource Mega Walk-in Drive – Vacancy Details
| Particulars | Details |
|---|---|
| Designation | Customer Support Associate |
| Process Category | International Non-Voice |
| Industry | ITES / BPO |
| Openings | 300 |
| Experience Required | 0–1 year |
| Work Location | Bayline Infocity, Navallur, Chennai |
| Work Environment | Office-based customer support |
| Shift Requirement | Flexible for night and rotational shifts |
Job Description and Responsibilities
As a Customer Support Associate, selected candidates will support customers, respond to queries and help provide a smooth customer experience.
Key responsibilities may include:
- Responding to customer queries through non-voice communication channels.
- Understanding customer concerns and providing accurate information.
- Listening to and comprehending customer requirements.
- Maintaining professional written communication.
- Recording customer interactions and updating information accurately.
- Following company procedures, service standards and process guidelines.
- Supporting customer satisfaction and timely query resolution.
Eligibility Criteria for Firstsource Freshers Jobs
| Eligibility Criteria | Requirements |
|---|---|
| Educational Qualification | Undergraduate Arts and Science graduates |
| Eligible Graduation Years | 2021, 2022, 2023, 2024 and 2025 |
| 2026 Graduates | Eligible only if sixth-semester results and provisional certificate are available |
| Arrears / Backlogs | No arrears |
| Experience | Freshers are welcome |
| Communication | Good communication skills |
| Listening Skills | Good listening and comprehension |
| Typing Skills | Good typing skills required |
| Shift Flexibility | Must be willing to work night and rotational shifts |
| Work Mode | Work from office |
| Diploma Holders | Not eligible |
| Postgraduates | Not eligible |
| BE / B.Tech Graduates | Not eligible |
| 2026 Pursuing Graduates | Not eligible |
Important eligibility note: The job description specifically excludes diploma holders, postgraduate candidates, BE/B.Tech graduates and students still pursuing graduation in 2026. Candidates should confirm their eligibility with Firstsource HR if their degree or graduation status is not clearly covered by the posting.
Skills Required
Candidates applying for the Firstsource Customer Support Associate role should have:
- Excellent communication skills.
- Good listening and comprehension abilities.
- Strong typing skills.
- Attention to detail.
- A customer-focused attitude.
- Willingness to learn and follow process guidelines.
- Flexibility to work in night and rotational shifts.
Work Schedule, Shifts and Cab Facility
| Work Details | Information |
|---|---|
| Work Mode | Work from Office |
| Location | Navallur, Chennai |
| Shift Type | Night and rotational shifts |
| Cab Boundary | One-way coverage up to 30 km |
| Weekly Schedule | Confirm with HR |
| Salary and Incentives | Not disclosed |
Candidates should confirm the shift timings, weekly offs, salary package, training period and transportation eligibility during the recruitment process.
Firstsource Walk-in Interview Date, Time and Venue
| Interview Details | Information |
|---|---|
| Recruitment Period | 13 October–30 October 2026 |
| Interview Days | Monday to Friday |
| Time Mentioned in Listing | 10:30 AM–12:30 PM |
| Time Mentioned in Job Description | 10:30 AM–1:00 PM |
| Venue | 5th Floor, 4th Block, Bayline Infocity |
| Address | OMR Rajiv Gandhi Salai, Navallur, near AGS Bus Stop, Chennai, Tamil Nadu 603103 |
| HR Contact | Anbu M |
| anbalagan.murugesan@firstsource.com |
Please note: The source gives two different closing times for the walk-in interview. Confirm the reporting time with HR before visiting.
Documents Required for the Interview
Candidates should carry the following documents:
- Updated resume.
- Original PAN card or Aadhaar card.
- Photocopy of PAN card or Aadhaar card.
- Original Transfer Certificate (TC), which is mandatory.
- Educational certificates and supporting documents.
- For eligible 2026 graduates, the sixth-semester result and provisional certificate.
The posting specifically states that 2026 graduates need four original copies and two online copies of the required sixth-semester result and provisional certificate. Candidates should clarify this document requirement with HR before attending.
Resume instruction: Mention “Reference: Anbu” at the top of your resume.
How to Apply for Firstsource Recruitment 2026
Interested and eligible candidates can apply by sharing their updated resume with the HR recruiter or by attending the walk-in interview during the recruitment period.
Email: anbalagan.murugesan@firstsource.com
HR Contact Person: Anbu M
Walk-in Location: Bayline Infocity, Navallur, Chennai
Interview Period: 13 October–30 October 2026
Interview Days: Monday to Friday
Candidates should mention “Reference: Anbu” at the top of their resume and carry all mandatory documents, including the original Transfer Certificate and original government ID.
Important Recruitment Disclaimer
Firstsource states that its hiring process is fair, transparent and merit-based. The company does not ask candidates to pay money at any stage of recruitment. Candidates should be cautious of fraudulent job offers and verify recruitment-related communication through official Firstsource channels or an email address ending in @firstsource.com.
