🌐 Capita Walk-In Drive | Blended Process – Customer Service Executive | Mumbai | 28th – 30th April 2025 🌐
💼 Company: Capita
📍 Location: Vikhroli, Mumbai (Near R-City Mall)
🧑💼 Role: Executive – Customer Service (Blended Process)
⏳ Experience Required: 1 – 4 Years
💰 Salary: ₹2.25 – ₹4 LPA (Up to ₹33,000 CTC)
🗓️ Walk-In Dates: 28th – 30th April 2025
🕐 Time: 12:30 PM – 4:30 PM
📍 Venue: Godrej & Boyce, Gate No 2, Plant 6, LBS Marg, Near R-City Mall, Vikhroli Bus Depot, Vikhroli West, Mumbai – 400079
📞 Contact: Shruti S – 9833078560
📧 Email: shruti.sakharkar@capita.com
✨ Job Highlights:
Join Capita – a leading UK-based outsourcing company – as a Customer Service Executive supporting international clients in a blended (voice + non-voice) process.
✅ Eligibility Criteria:
- Minimum Qualification: HSC or Graduate
- Minimum 6 months of International BPO experience (Email/Chat/Voice)
- Must be comfortable with UK shifts and rotational offs
- Excellent English communication skills
- Must be willing to work from office (Vikhroli, Mumbai)
💼 Job Role & Responsibilities:
- Handle customer queries via voice, email, and chat
- Provide support and solutions to UK-based clients
- Ensure high levels of customer satisfaction and compliance
- Follow process guidelines and manage daily customer service tasks
- Maintain a professional and empathetic communication style
🔧 Key Skills Required:
- Excellent spoken and written English
- Good knowledge of customer service protocols
- Experience in international client handling
- Familiarity with BPO tools and basic MS Office
🏢 Why Join Capita?
- Work for a reputed UK-based international brand
- Fixed work location in Mumbai suburban area
- Friendly, supportive work culture
- Competitive salary packages
- Great career growth opportunities within the organization
📄 Documents to Carry for Walk-In:
- Updated Resume (3 copies)
- Recent Passport-size Photographs
- Valid Government ID Proof
- Educational & Experience Documents
- Last 3 Months’ Salary Slips (if applicable)
📍 Venue Directions:
🗺️ Godrej & Boyce, Gate No 2, Plant 6,
Lal Bahadur Shastri Marg,
Near R-City Mall Vikhroli Bus Depot,
Vikhroli West, Mumbai – 400079
📍 Google Maps Location
👥 If you’re experienced in international BPO and looking for a stable, rewarding role in Mumbai – don’t miss this walk-in opportunity with Capita!
