xis Bank is hiring experienced professionals for the VKYC Officer role through a walk-in interview in Vile Parle, Mumbai. Attend on 31st July. Salary up to ₹4.75 LPA. Apply now!
🚀 Exciting Opportunity at Axis Bank – Walk-In for VKYC Officer Role in Mumbai!
Axis Bank is conducting a walk-in interview drive for the position of VKYC Officer at its Vile Parle (East), Mumbai branch. If you are experienced in video banking, telesales, or the BFSI sector, this is a fantastic opportunity to grow your career with one of India’s top private sector banks.
🕘 Interview Details
- Date: 31st July 2025
- Time: 11:00 AM to 3:00 PM
- Venue:
Axis Bank, Ground Floor, Gate No. 2, Parle G Factory Complex, Inside Parle Products, Navpada, Vile Parle East, Mumbai – 400057 - Contact Person: Ganesa Subramanian
- Whatsapp Number: 8056659888 (Only WhatsApp – No Calls)
- Note: Share your CV via WhatsApp before the interview
📌 Position: VKYC Officer (Video KYC)
- Location: Vile Parle, Mumbai
- Experience: 2 – 7 Years
- Salary: ₹1.5 – ₹4.75 LPA
- Type: Full Time, Permanent
- Shift: Rotational Shifts (6 Days Working)
- Male Shift Window: 8 AM – 10 PM
- Female Shift Window: 8 AM – 8 PM
- Week Off: Rotational
🎯 Job Description
As a VKYC Officer, you will engage virtually with Axis Bank customers to complete Video KYC onboarding, ensuring compliance, customer satisfaction, and opportunities for cross-selling banking products.
🔹 Key Responsibilities
- Execute successful and compliant VKYC calls
- Assist new-to-bank (NTB) customers in onboarding digitally
- Brief customers on product features and regulatory aspects
- Ensure smooth resolution of onboarding issues via video
- Meet daily/monthly productivity KPIs: KYC completions, login hours, AHT, adherence
- Upsell/cross-sell products: Cards, Loans, Investments
- Use digital tools and systems effectively for customer handling
- Ensure compliance with all internal policies and regulatory standards
🧠 Required Skills & Qualifications
- Education: Any Graduate / Postgraduate
- Experience: Minimum 2 years (preferably in BFSI, phone/video banking, telesales)
- Skills:
- Excellent spoken and written English communication
- Proficient with banking systems and digital platforms
- Strong customer engagement & problem-solving attitude
- Comfortable with rotational shifts and fast-paced environments
- Team player and tech-savvy
✅ Who Should Apply?
- Candidates from BFSI sector with customer-facing experience
- Professionals with prior VKYC, telesales, or customer service roles
- Candidates seeking to work in a digital banking ecosystem
- Immediate joiners preferred!
📋 What to Bring to the Interview?
- Updated resume
- Government-issued ID proof
- Educational certificates
- Passport-sized photographs
- Experience certificates (if any)
📣 Don’t miss this chance to work with a leading private bank and enhance your digital banking career. Be part of the future of banking with Axis Bank!
🖱️ For more walk-in interviews and job updates in BFSI, keep visiting capage.in
