📩 AXA Hiring for Email & Chat Process – Walk-In Interview in Pune | 0–3 Years Experience | 21st July 2025
📍 Location: Kharadi, Pune
🗓️ Walk-In Date: 21st July 2025
⏰ Time: 12:00 PM – 2:00 PM
🏢 Company: AXA Global Business Services
👥 Role: Analyst – Email & Chat Process (Non-Voice)
💼 Experience: 0 – 3 Years
🧾 Employment: Full Time | Permanent
💬 Contact: Rujuta
🖥️ Job Description – Email & Chat Process
AXA Global Business Services is hiring customer-focused professionals for the Email & Chat support process at its Pune (Kharadi) office. If you’re articulate, detail-oriented, and eager to deliver a world-class customer experience, this is your opportunity to build a rewarding career with a leading name in insurance.
🎯 Key Responsibilities
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Respond to customer queries via email & chat within a 4-hour TAT
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Provide professional, error-free written communication with proper grammar and punctuation
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Handle customer escalations and issues with ownership and empathy
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Ensure accurate documentation and adherence to process guidelines
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Work in rotational shifts (Monday to Sunday) with 2 weekly offs
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Maintain strong knowledge of the process and AXA product offerings
✅ Eligibility Criteria
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📚 Education: Any graduate/postgraduate in Arts, Commerce, or Management (e.g., B.A., B.Com., BBA, M.A., M.Com.)
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💬 Typing Speed: 40–60 WPM
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🗣️ Skills:
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Excellent written English communication
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Strong grammar, punctuation, and vocabulary
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Proficient in MS Office tools (Word, Excel)
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Ability to work on multiple systems simultaneously
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Professional email etiquette and client handling
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📍 Walk-In Interview Details
📅 Date: 21st July 2025
⏰ Time: 12:00 PM to 2:00 PM
📌 Venue:
Gera Commerzone, Unit no. 1101 (part), 1201, 1301, and 1401,
Survey No. 65/1, 65/2, 65/3, Village Kharadi,
Taluka Haveli, Pune – 411014
📞 Contact Person: Rujuta
🌟 Why Join AXA?
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Global brand with strong ethical values
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Performance-based growth and incentives
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Great work culture with a focus on employee development
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Non-voice role with opportunities in the insurance domain
