Ample Technologies Pvt. Ltd. is conducting a walk-in interview drive for the role of Technical Support Executive in Kochi. Freshers and experienced candidates with up to 5 years of experience are eligible to attend. Candidates with good technical knowledge, customer handling skills, and interest in retail service support can participate in the interview drive.
Job Details
| Particulars | Details |
|---|---|
| Company | Ample Technologies Pvt. Ltd. |
| Role | Technical Support Executive |
| Experience | 0 – 5 Years |
| Salary | ₹4 – 5 LPA |
| Job Location | Kochi (Edappally), Kerala |
| Openings | 10 |
| Qualification | Graduation Not Required |
| Employment Type | Full Time, Permanent |
| Industry | IT Services & Consulting |
| Department | IT & Information Security |
Key Responsibilities
- Greet and assist customers
- Handle front-end customer service and technical queries
- Troubleshoot hardware and software-related issues
- Provide repair options, pricing, and accessory sales support
- Cross-sell products and promote add-on packs
- Coordinate with internal teams for customer resolution
- Manage returns and escalations
- Follow Ample and Apple compliance procedures
- Complete required training and certification courses
Preferred Skills
- Good understanding of retail sales and service process
- Technical knowledge of computer hardware and software
- Strong communication and customer handling skills
- Ability to work in fast-paced environments
- Goal-oriented and self-driven attitude
- Flexibility to work in different shifts
Walk-in Interview Details
| Details | Information |
|---|---|
| Interview Dates | 2nd June – 3rd June 2026 |
| Interview Time | 10:30 AM – 5:00 PM |
| Venue | Icare – Marottichuvadu – Thoppil Rd, Toll Junction, Marottichuvadu, Edappally, Kochi, Ernakulam, Kerala – 682024 |
| HR Contact | Anil – 9663805729 |
| Alternate Contact | 9686698157 |
| Email ID | anil.shyam@ample.co.in |
Important Note
- Freshers are welcome to attend
- Candidates should carry updated resumes and relevant documents
- Knowledge of Apple products and customer service will be an added advantage
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