Axis Bank Walk-In Interviews for Freshers & Experienced – 18th to 20th September 2024
Are you eager to start or advance your career in banking? Axis Bank is hosting a series of walk-in interviews from 18th to 20th September 2024 for both freshers and experienced professionals. This is a fantastic opportunity to join one of India’s leading private sector banks and make your mark in the financial sector.
Event Details
- Dates: 18th September 2024 – 20th September 2024
- Time: 11.00 AM – 2.30 PM
- Location: Axis Bank Contact Center & Back End Services !! Parle Products Pvt Ltd. VS Khandekar Rd, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400057
- Contact: Pallavi Dubey/ Suprita Pawar
Who Should Attend?
The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products.
What to Expect
- Be the best for our customers by – Displaying complete onus to customers queries / problems – Delivering service with requisite courtesy and accuracy – Adhering to product and process requirements, with nil errors – Escalating customer issues to the right internal stakeholders – Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by – Complying to service and sales guidelines – Achieving Call Quality targets – Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like – Loans and mortgages – Priority / elite accounts
Qualifications:
Optimal qualification for success on the job is:
- Graduate or Post graduate (mandatory for fresher) from a recognized institution.
- 0- 5 years experience.
- Able to work in shifts.
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
- Proficiency in systems related to Banking transactions and services.
- Good communication skills in both English and local language.
- Excellent lead generation and conversion skill.
- Ability to handle pressure and meet deadlines.
- Ability to successfully work as a part of a team.
- High sales orientation to meet the sales targets consistently.
- Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
Don’t miss this chance to shape your future with Axis Bank. We look forward to meeting you from 18th to 20th September!
