Amazon is one of the world’s largest and most customer-centric technology companies, serving millions of customers through its e-commerce, cloud computing, and digital services. With a strong focus on innovation, customer satisfaction, and employee development, Amazon offers excellent career opportunities for freshers and experienced professionals. The company is conducting a Walk-in Drive for Customer Support Voice roles at its Hyderabad Development Centre.
Job Highlights
| Details | Information |
|---|---|
| Company | Amazon Development Centre (India) Pvt. Ltd. |
| Job Role | Customer Support – Voice Process |
| Industry | BPM / BPO |
| Employment Type | Full-Time, Permanent |
| Experience | 0–5 Years (Freshers Eligible) |
| Salary | ₹3.75 – ₹4.75 LPA |
| Openings | 100 |
| Job Location | Hyderabad |
| Walk-in Dates | 2nd & 3rd July 2026 |
| Reporting Time | 9:00 AM – 11:30 AM |
| Interview Time | 9:30 AM – 5:30 PM |
| Contact Person | Pranay |
Eligibility Criteria
- Minimum qualification: 12th Pass (10+2).
- Any Graduate or Postgraduate can also apply.
- Freshers and experienced candidates are welcome.
- Candidates must not be pursuing regular college education.
- Excellent spoken and written English communication skills are mandatory.
- English and Hindi language proficiency is mandatory.
- Must be comfortable working in night shifts and rotational shifts.
- Work From Office is mandatory.
- Candidates who have applied to Amazon within the last 6 months are not eligible.
Key Responsibilities
- Handle customer queries through voice support.
- Deliver exceptional customer service while resolving issues efficiently.
- Maintain high-quality communication and documentation standards.
- Ensure customer satisfaction by providing timely resolutions.
- Follow company policies and service quality guidelines.
Salary & Benefits
- Annual Salary: ₹3.96 LPA – ₹4.70 LPA.
- Zeta Meal Card: ₹1,100 per month (₹13,200 annually).
- Health Insurance: Coverage up to ₹5 Lakhs.
- Night Shift Allowance: ₹150 per shift.
- Overtime Allowance as per business requirements.
- 5-Day Working Week with two consecutive rotational weekly offs.
- Cab facility for eligible night shifts as per company policy.
Documents to Carry
- Updated Resume
- Valid Government ID Proof (Aadhaar Card, Passport, Driving License, Voter ID, etc.)
- Passport-size Photograph
Walk-in Venue
Amazon Development Centre (India) Pvt. Ltd.
Floor 6, Tower 1, Laxmi Infobahn Private Limited SEZ,
Survey No. 107(P), Kokapet Village, Gandipet Mandal,
Ranga Reddy District, Hyderabad, Telangana – 500075
Important Instructions
- This is a Work From Office opportunity.
- Candidates should report between 9:00 AM and 11:30 AM only.
- Applicants must be comfortable working in a Voice Process and Night Shifts.
- Only Hyderabad-based candidates are eligible to attend the walk-in interview.
