🌟 Company Overview
Amazon India Careers is one of the world’s largest technology and e-commerce companies, known for its customer-centric culture and global work environment. Amazon is conducting a walk-in drive for Voice Process Customer Support roles at its Hyderabad office for freshers and experienced candidates.
📌 Job Highlights
| 🔹 Particulars | 📄 Details |
|---|---|
| Company Name | Amazon |
| Job Role | Customer Support – Voice Process |
| Industry Type | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Experience Required | 0 – 5 Years |
| Qualification | 12th Pass / Any Graduate / PG |
| Salary Package | ₹3.5 – ₹4.5 LPA |
| Job Location | Hyderabad |
| Openings | 100 |
| Interview Date | 16th May 2026 (Saturday) |
| Interview Timing | 9:00 AM – 11:30 AM |
📍 Interview Venue
🏢 Amazon Development Centre (India) Pvt. Ltd.
Floor 6, Tower 1, Laxmi Infobahn Private Limited SEZ
Survey No. 107(P), Kokapet Village, Gandipet Mandal,
Ranga Reddy District, Hyderabad, Telangana – 500075
👤 Contact Person: Pranay
🎯 Eligibility Criteria
✔ Minimum qualification: 12th Pass
✔ Any Graduate / Post Graduate can apply
✔ Freshers and experienced candidates are eligible
✔ Excellent English communication skills are mandatory
✔ Candidates should be comfortable with voice process
✔ Willingness to work in night shifts required
✔ Candidates pursuing regular college education are not eligible
✔ Work From Office is mandatory
💼 Roles & Responsibilities
- Handle customer support calls professionally
- Resolve customer queries and concerns efficiently
- Deliver excellent customer service experience
- Maintain service quality standards
- Work in rotational shifts and week offs
💰 Salary & Benefits
✅ Salary Package: ₹3.85 LPA – ₹4.56 LPA
✅ Zeta Meal Card – ₹1100/month
✅ Health Insurance Coverage up to ₹5 Lakhs
✅ Night Shift Allowance – ₹150 per shift
✅ Overtime Allowance as per business requirement
✅ 5-day working week with 2 consecutive week offs
📑 Documents to Carry
📌 Updated Resume
📌 Valid Government ID Proof (Aadhaar / PAN / Passport / Driving License / Voter ID)
📌 Passport Size Photograph
⚠ Important Instructions
- This is a Work From Office opportunity
- Walk-in entry allowed only between 9:00 AM and 11:30 AM
- Candidates must be flexible with rotational and night shifts
⭐ Why Join Amazon?
✅ Opportunity to work with a global technology leader
✅ Excellent salary and employee benefits
✅ Strong career growth and learning opportunities
✅ Inclusive and customer-focused work environment
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