Accenture is a leading multinational company known for IT services, consulting, and BPO operations.This role falls under Customer Support (Voice Process).
Job Details Table
| Category | Details |
|---|---|
| Company Name | Accenture |
| Role | Customer Support (Voice Process) |
| Industry | IT Services / BPO |
| Job Location | Mumbai (All Areas) |
| Employment Type | Full-Time |
Walk-in Interview Details
| Details | Information |
|---|---|
| Date | 28 March 2026 |
| Time | 11:00 AM – 3:00 PM |
| Venue | MDC2B, Ground Floor |
| Address | Vikhroli (West), Mumbai – Godrej & Boyce Complex |
Eligibility Criteria
| Criteria | Requirement |
|---|---|
| Qualification | Any Graduate |
| Experience | 1 – 6 Years |
| Skills | Good Communication, Customer Handling |
| Shifts | Rotational shifts (including night shifts) |
Job Role & Responsibilities
- Handle customer queries & complaints (calls)
- Provide quick resolutions within SLA
- Manage escalations professionally
- Work as part of a team in a contact center environment
- Follow company processes and guidelines
Key Highlights
| Feature | Details |
|---|---|
| Openings | 100 (High chances of selection) |
| Role Type | Voice / Call Center |
| Company | MNC (Good brand value) |
| Growth | Good for starting career in BPO |
Important Insights
This is a voice process job
Requires good English communication
Includes night / rotational shifts
Comparison With Other Jobs You Shared
| Category | Best Option |
|---|---|
| Pharma (Core field) | Strava / Gland / Hetero |
| BPO Voice | Accenture (Best brand |
| Non-Voice / Easy Entry | Cognizant / Wipro |
| Banking | Axis / ICICI |
Final Verdict
Good if you want:
- Quick job joining
- MNC experience
- Customer support career
Not ideal if you want:
- Core pharma/technical career
- Day shift only
- High starting salary
