Accenture is a leading multinational company known for IT services, consulting, and BPO operations.This role falls under Customer Support (Voice Process).
Job Details Table
| Category |
Details |
| Company Name |
Accenture |
| Role |
Customer Support (Voice Process) |
| Industry |
IT Services / BPO |
| Job Location |
Mumbai (All Areas) |
| Employment Type |
Full-Time |
Walk-in Interview Details
| Details |
Information |
| Date |
28 March 2026 |
| Time |
11:00 AM – 3:00 PM |
| Venue |
MDC2B, Ground Floor |
| Address |
Vikhroli (West), Mumbai – Godrej & Boyce Complex |
Eligibility Criteria
| Criteria |
Requirement |
| Qualification |
Any Graduate |
| Experience |
1 – 6 Years |
| Skills |
Good Communication, Customer Handling |
| Shifts |
Rotational shifts (including night shifts) |
Job Role & Responsibilities
- Handle customer queries & complaints (calls)
- Provide quick resolutions within SLA
- Manage escalations professionally
- Work as part of a team in a contact center environment
- Follow company processes and guidelines
Key Highlights
| Feature |
Details |
| Openings |
100 (High chances of selection) |
| Role Type |
Voice / Call Center |
| Company |
MNC (Good brand value) |
| Growth |
Good for starting career in BPO |
Important Insights
This is a voice process job
Requires good English communication
Includes night / rotational shifts
Comparison With Other Jobs You Shared
| Category |
Best Option |
| Pharma (Core field) |
Strava / Gland / Hetero |
| BPO Voice |
Accenture (Best brand |
| Non-Voice / Easy Entry |
Cognizant / Wipro |
| Banking |
Axis / ICICI |
Final Verdict
Good if you want:
- Quick job joining
- MNC experience
- Customer support career
Not ideal if you want:
- Core pharma/technical career
- Day shift only
- High starting salary
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