IGT Solutions is a global BPO company mainly working with travel, customer service, and international clients.
This role is part of a premium international process (voice + chat/email).
Job Details Table
| Category |
Details |
| Company Name |
IGT Solutions |
| Role |
Customer Success Associate |
| Process Type |
International (Voice + Chat/Email) |
| Industry |
BPO / ITES |
| Job Location |
Gurugram |
| Salary |
₹2.75 – ₹4 LPA |
Walk-in Interview Details
| Details |
Information |
| Dates |
27 Feb – 31 March 2026 |
| Time |
9:30 AM – 5:30 PM |
| Venue |
InfoTech Centre, Sector 21 |
| Location |
Old Delhi Gurgaon Road, Gurugram |
Eligibility Criteria
| Criteria |
Requirement |
| Education |
Graduate / Undergraduate / Dropout |
| Experience |
0 – 2 Years |
| Skills |
Good English Communication |
| Shifts |
24/7 Rotational (Night shifts included) |
Job Responsibilities
- Handle customer queries via calls, chat & email
- Use systems and tools to resolve issues
- Maintain professional communication
- Follow company policies and process guidelines
- Attend training sessions
Key Highlights
| Feature |
Details |
| Process |
International clients |
| Role Type |
Voice + Non-Voice (Blended) |
| Eligibility |
Very flexible (even dropouts allowed) |
| Growth |
Good entry into BPO career |
Important Insights
Requires excellent English communication
Includes night shifts & rotational schedule
Customer-facing role (pressure handling needed)
Comparison With Similar Jobs You Shared
| Job Type |
Best Option |
| BPO Voice |
Accenture (Best brand ) |
| Blended Process |
IGT Solutions (Good option) |
| Non-Voice |
Cognizant / Wipro |
| Pharma |
Strava / Gland / Hetero |
Final Verdict
Good if you want:
- Quick job entry
- International exposure
- Both voice + chat experience
Not ideal if you want:
- Day shift job
- Core technical/pharma career
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