Accenture Job Openings On 17/01/2023. Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Accenture Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Accenture Recruiting Any Graduate with 00-01+years experience for New Associate-Telecom Operations position.Complete Details for the New Associate-Telecom Operations as follows.
Important Details :
- Location :Mumbai
- No of Vacancies:Not Disclosed
- Details of Salary:Not Disclosed
- Opening date for online Application: 17/01/2023
- Mode of application :Online
Job Description/Skills Required
- You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles. The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks. The Customer Service Management team focuses on managing the organization’s interaction with current and potential customers. The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth. The team is also responsible for improving business relationships with customers. What are we looking for Problem-solving skills,Ability to establish strong client relationship,Commitment to quality,Written and verbal communication,Ability to manage multiple stakeholdersCustomer service – Inbound,Customer service – OutboundCustomer Service Technology Support Roles and Responsibilities In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your team and direct supervisor. You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work. You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders. You will be required to help in the overall teams’s workload by managing your deliverables and help the team when required. You will be an individual contributor as a part of a team, with a predetermined focused scope of work.