Tech Mahindra is a leading global IT services and Business Process Outsourcing (BPO) company, part of the Mahindra Group. The organization delivers customer experience and digital transformation services to clients worldwide. Known for its strong presence in voice and customer support operations, Tech Mahindra provides excellent growth opportunities for professionals looking to build careers in international/domestic voice processes and customer service delivery.
Full Job Details – Walk-In Drive
Job Role : Voice Process Executive
(Non-Tech Support – Voice / Blended)
Employment Details
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Industry: BPM / BPO
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Department: Customer Success & Service Operations
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Employment Type: Full-Time, Permanent
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Role Category: Voice / Blended Process
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Experience: 1 – 2 Years
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Openings: 50
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Work Mode: Work From Office
Salary Package
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₹2.09 LPA – ₹2.20 LPA
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Salary based on interview performance
Job Location
Rajarhat, New Town – Kolkata
Walk-In Interview Details
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Dates: 16th February – 26th February 2026
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Time: 11:00 AM – 4:30 PM
Interview Venue:
Action Area II, Rajarhat,
New Town, Kolkata – 700156
Tower C, 4th Floor
Contact Person: Sweta Mukherjee – 9163571508
Email: ts00686545@techmahindra.com
Eligibility Criteria
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Any Graduate (Mandatory)
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6 Months – 1 Year On-Paper BPO Experience required
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Freshers not eligible
Key Skills Required
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Excellent English communication
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Hindi communication mandatory
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Customer handling skills
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Voice / call support experience
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Problem-solving ability
Roles & Responsibilities
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Handle inbound / outbound customer calls
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Resolve customer queries & complaints
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Provide service support & issue resolution
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Maintain call quality & compliance
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Meet productivity & performance metrics
Interview Process
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HR Screening
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PMAP Assessment
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Versant Test
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Operations Round
