HCLTech is a leading global IT services and consulting company delivering digital transformation, engineering, and customer experience solutions to Fortune 500 clients worldwide. With a strong presence in IT support and customer operations, HCLTech offers excellent career growth, global exposure, and flexible work models. This Mega Walk-In Drive for International Voice Process is a great opportunity for experienced voice professionals to work in a hybrid / work-from-home setup with fixed shifts and global client interaction.
Full Job Details – Mega Walk-In Drive
Job Role :International Voice Process Executive
(Voice / Blended – Customer Support)
Employment Details
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Industry: IT Services & Consulting
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Department: Customer Success & Service Operations
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Employment Type: Full-Time, Permanent
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Role Category: Voice / Blended
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Experience: 1 – 3 Years
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Salary: Not Disclosed
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Work Mode: Hybrid (Mostly Work From Home)
Hiring Location
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Hiring Office: Noida
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Candidates must reside within 35 km of the office
Walk-In Interview Details
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Dates: 16th February – 17th February 2026
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Time: 11:00 AM – 2:00 PM
Interview Venue:
HCL Technologies
A-8 & 9, Block A, Sector 60
Noida, Uttar Pradesh – 201301
Contact HR: Urmika / Shine
Important Instructions
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Carry hard copy of Resume
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Bring one valid ID proof
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Laptops not allowed inside campus
Roles & Responsibilities
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Handle inbound & outbound customer calls
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Respond to client queries via voice & written channels
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Provide product / service information
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Manage multiple customer requests simultaneously
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Use internal workflow & CRM tools
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Coordinate with internal teams for resolutions
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Maintain service quality & SLA standards
Eligibility Criteria
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Any Graduate (Mandatory)
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1+ year experience in Voice Process required
Key Skills Required
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Excellent verbal & written communication
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Problem-solving skills
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Multitasking ability
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Customer handling expertise
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Team collaboration
Shift Details
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Fixed shifts
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International process environment
