Wipro is a leading global information technology, consulting, and business process services company. Founded in 1945 and headquartered in Bengaluru, Wipro operates in over 60 countries, providing services in IT, BPO, cloud computing, and digital transformation.
The company is well-known for its strong reputation, global clients, and excellent career opportunities for freshers in customer support and IT services.
Job Description
Job Title
Customer Support Executive (Voice Process)
Department
Customer Success, Service & Operations
Industry
IT Services & Consulting / BPO
Employment Type
Full-Time, Permanent
Job Location
Hinjawadi, Pune
Roles & Responsibilities
- Handle customer queries through voice calls
- Provide accurate and timely resolutions
- Maintain high levels of customer satisfaction
- Follow company guidelines and quality standards
- Escalate issues when required
Eligibility Criteria
- Qualification: HSC (12th pass) and above
- Experience: 0 – 1 years (Freshers eligible)
- Good communication skills required
- Willing to work in 24/7 rotational shifts (including night shifts)
Key Skills Required
- Communication Skills
- Voice Process Handling
- Customer Service
- Problem Solving
Salary & Benefits
- Salary: ₹2.5 LPA
- Work Days: 5 days/week
- Offs: 2 rotational offs
- Exposure to IT/BPO industry
Selection Process
- HR Interview
- Voice Assessment
- Operations Round
Walk-In Details
- Dates: 30 March – 3 April
- Time: 11:00 AM – 12:00 PM
- Venue:
Wipro Technologies
Plot No. 31, MIDC, Hinjawadi Phase 2 Road
Rajiv Gandhi Infotech Park
Hinjawadi, Pune – 411057 - Contact Person: HR Amisha – 9902370262
Important Instructions
- Carry updated resume & ID proof
- Dress in formal attire
- Be prepared for voice/communication round
Note
Wipro does not charge any fees for recruitment. Beware of fraudulent job offers
