Genpact Recruiting Any Graduate for the position Process Associate, Collections. .This position requires Any Graduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 11th August 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Process Associate, Collections.
| Company Name | Genpact |
| Location | Hyderabad/Secunderabad |
| Salary Offering | Not Disclosed by Recruiter |
| Hiring Designation | Process Associate, Collections. |
| Experience Required | 00-02+Years |
| Qualification | Any Graduate |
| No Vacancy | 35 |
Time and Venue 12th August, 11.00 AM – 5.00 PM https://genpact.zoom.us/j/91328695567
Job Role or Description
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution • Inbound & outbound calling • Provide payment plans basis customer requirement • Maintain a deep understanding of client process and policies Qualifications we seek in you Minimum qualifications • Graduate (in any stream) • Excellent Communication Skills (verbal and written) Preferred qualifications • Good customer handling skills • High Energy level • Effective probing skills and analysing / understanding skills
Company Profile Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
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