🚀 Kickstart your career with Infosys BPM!
Are you a dynamic graduate looking to make your mark in the customer support and IT service desk domain? Infosys BPM is conducting a Mega Walk-in Interview Drive on 13th June 2025 in Bangalore for over 200 openings across Pune and Bengaluru locations. Whether you’re a fresher or have up to 4 years of experience, this is your opportunity to step into a global leader in BPM services. Don’t miss this walk-in hiring opportunity!
Job Details:
🔹 Company: Infosys BPM
🔹 Job Role: Customer Support Executive / Service Desk – Voice Process
🔹 Experience: 0 – 4 Years
🔹 Work Location: Pune, Bengaluru
🔹 Employment Type: Full Time, Permanent
🔹 Openings: 200
🔹 Industry Type: BPO / BPM
🔹 Education: Any Graduate (Full Time)
Walk-In Interview Details:
🗓️ Date: 13th June 2025
🕙 Time: 10:00 AM – 4:00 PM
📍 Venue: Infosys BPM Hiring Center,
785, Ground Floor, Axis Sai Jyoti, 100 Feet Ring Road,
15th Cross Road, Sarakki, 1st Phase, J. P. Nagar, Bengaluru – 560078
Landmark: Sindhoora Convention Center
📞 Contact Person: Hanan
✉️ Email: akshara.r02@infosys.com, hanan.mir@infosys.com
Job Description:
1. Service Desk – Voice Process
- Handle client issues via calls, chats, and emails
- Experience with tools like ServiceNow, Remedy, Control M is a plus
- Troubleshoot issues related to VPN, O365, Active Directory, drivers
- Basic knowledge of networking and OS
- Familiarity with MS Office and productivity tools
- 24×7 shift availability, must be comfortable with US timings
- Work from Office (no hybrid)
2. Customer Service – Process Executive
- Provide first-level support and issue resolution
- Troubleshoot technical queries; escalate complex issues
- Maintain high standards of customer satisfaction
- Record interactions in service management systems
- Stay current with product knowledge and industry trends
- Night shift & 24×7 rotation mandatory
Requirements:
- Must have excellent communication skills
- Graduates only (Full Time)
- Willingness to work night shifts and adhere to WFO policy
- Additional certifications in customer service are a plus
- Must undergo client-specific training
How to Apply:
Walk in directly with a copy of your resume and this email.
Or, share your details via email:
📧 Send to:
akshara.r02@infosys.com
hanan.mir@infosys.com
